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Trying to come back

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1

Wednesday, December 17th 2014, 1:42am

Dolt

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Trying to come back

Hey, I'm not sure if this is the right place to ask, but I'll try anyway.

I'm trying to return to the game. I quit about a month after the NA subscription server was opened so my account has never been switched to the new format and/or servers. I've had a ticket in for a few weeks now to have things transferred over or whatever they do and I haven't heard anything, at all, back.

I'm just wondering if anyone has had any experience with tickets lately. I remember it being a slow process before. Do they ever get responded to now in anyone's experience?

Thanks =)

2

Wednesday, December 17th 2014, 2:15am

Gladia

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Hello,

Quoted from "nachos1044"

I've had a ticket in for a few weeks now to have things transferred over or whatever they do and I haven't heard anything, at all, back

You need to send a private message with your ticket number to a Community Manager, so that they can gather informations about your transfer request :
Allods Online Discord
Check out the community chat
Choose EU in #language chan
----
Rejoignez la communauté sur le serveur Discord Allods Online
Clic sur le drapeau EU dans le canal #language

3

Wednesday, December 17th 2014, 5:53pm

Dolt

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Awesome, thank you so much Gladia. I figured I was doing something wrong ;P

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