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My.com Ticket issues

1

Wednesday, November 29th 2017, 2:52pm

xstarenax

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  • "xstarenax" started this thread

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Ticket issues

I was trying to change my email address on my account, and I realized that there is no option on my account page to do so
So I decided to send a ticket, which there is no option for on the support page (except for account transfers, which was the closest to the issue I could find with a Send Ticket option)

What am I supposed to do? apparently, most official forum posts are very dated, and their tutorials and links lead to dead pages

2

Wednesday, November 29th 2017, 6:26pm

Gladia

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Hello,

If you regularly play another my.com game, the best thing to do is ask to their support team (it's the same global my.com account).
If not, you may try the transferring account form :/
http://support.my.com/games/kbPage/54/

We will inform the new team about this issue.
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