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Help! Cannot sign in

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01. 05. 2014, 04:46

gisele1630

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Help! Cannot sign in

Okay, so I am pretty technologically impaired, so I am aware this might be something obvious I am missing, be kind please lol

I finally got around to transferring my account last week. But when I go to play the game, the launcher says there are corrupted files. I run the repair tool, says no corrupted files, I go to log in and it says it couldn't establish a connection.

I figured perhaps I needed to re-download the game since the transfer (and I read somewhere there was a server merge of EU and NA but can't remember where I read it). Basically I still have the old game and launcher and such that I was playing on before the transfer, but can't find anywhere to download the game. When I go to the gpotato website it says to go to the Mail.ru website. When I go there, I can't find even a mention of Allods, let alone a way to redownload the whole thing.

So can someone please walk me through step by step what I need to do to get playing? From the start point of I currently have all the stuff installed from pre-transfer of account. Do I need to do uninstall, where do I go to redownload, what do I click, etc. I think I had the EU version as well, in case that is still something that applies

Thanks in advance!

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01. 05. 2014, 07:55

Zurion

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Hi gisele,

Gpotato has nothing to do with Allods now. We're managed by mail.ru now. The homepage of the game is now allods.com. You can find a download button in the upper left corner of the page. To make it easier, this is the download page: http://en.allods.com/download.

I suggest you first uninstall the old version(s) of the game, and after that start the new installer you just downloaded.

We now have two Launchers for the game: the old one and the My.com launcher. When you'll start the installer for the first time, you'll get the My.com launcher. You can learn how to use it here: http://en.allods.com/mycomgames.

After you start the download of the game, you can start playing after about 1.3GB downloaded, but I recommend waiting for the whole game to be downloaded.

One other important thing to know is that if you'll use the old Launcher, you'll have to log-in using your email adress, not your username. But chances are you won't have to use the old Launcher, since the My.com Launcher is pretty good :)

I hope this helps you. If you have additional questions, feel free to post here.

Zurion

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01. 05. 2014, 08:28

gisele1630

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You are my hero! Lol

I knew gpotato had nothing to do with it now but when I looked there I was hoping they might have had a link to the new place I could find it, since I couldn't find it at the Games section of my.com

I didn't realise Allods had its own site then. :)

Thank you so much for the help and the link, it's downloading now, I can't wait to get back to playing!

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