Allods Online Forum

Quoted from "FaolanHydd"

I have the same problem as well.

When trying to login it shows all the signs that you haven't re-registered/transfered your account. And when you try to register again it says that the account name/ email address is already in use, so obviously it did accept your registration it just somehow did put it through. For all purposes it looks like they are working with two separate databases that aren't properly connected.

I hope this will be fixed very very soon because I want that char/account back asap as I'm sure everyone else will who has a main or a separate stash/bank alt on that account.

Doesn't help that Customer Support sends me to an Error page so I can't properly report it either..

Quoted from "Gladia"

Hi,

- Did you make the transfer from game (pop-up windows) AND from new web site ? (explanation here Hi,

- Did you make the transfer from game (pop-up windows) AND from new web site ? (explanation here http://fr.allods.com/forum/index.php?page=Thread&threadID=252)

- Did you received email confirmation ? if no, there working on it, be patient : [url]http://en.allods.com/news/maintenances/transfer-issue-update / http://en.allods.com/news/maintenances/transfer-issue

- Can you log into this website with your new email and password, choosen to be linked to your old Allods account ?

- Are you sure to use the exact same email + pwd you used to create your new my.com account in my.com launcher ?

In case only the last question has a "NO" answer (and all other a "YES" answer), try to contact my.com support : Allods_support@corp.my.com[/url]

Quoted from "Gladia"

-yes
-yes
-yes
-NO(invalid username or password, it seems like my account doesn't exist at all)
-yes