Allods Online Forum

Professional

Are you using the My.com Launcher or the old Launcher?

Have you tried turning it off and on again?

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3

Tuesday, April 8th 2014, 1:14pm

Beginner

I have tried both launchers that are on my desktop after a new installation

Quoted from "Dhamp"

Are you using the My.com Launcher or the old Launcher?

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4

Tuesday, April 8th 2014, 1:34pm

Professional

Can you try running the Repair tool from the Allods Launcher (found in the install directory \Allods Online\bin\ and see if that makes a difference?

Have you tried turning it off and on again?

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5

Tuesday, April 8th 2014, 1:44pm

Beginner

Quoted from "Dhamp"

Can you try running the Repair tool from the Allods Launcher (found in the install directory \Allods Online\bin\ and see if that makes a difference?

No applications labeled 'repair' in the bin folder. I tried to run the other applications in that folder with no results .When I tried to run Sync version it gives me an error message about an invalid command

Edit: found repair on the other launcher, ran it. Found no errors

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6

Tuesday, April 8th 2014, 1:45pm

Professional

Sorry, that wasn't clear of me - you need to run Launcher.exe from the bin folder, and click on the icon that looks like a hammer.

Have you tried turning it off and on again?

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7

Tuesday, April 8th 2014, 1:49pm

Beginner

Ran it, found no missing files

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8

Tuesday, April 8th 2014, 2:00pm

Professional

Hmm.

Can you get screenshots of the errors and upload them to a site like http://www.imgur.com and link them here?

Have you tried turning it off and on again?

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9

Tuesday, April 8th 2014, 2:31pm

Beginner

http://imgur.com/6m1Yu26

http://imgur.com/6m1Yu26,Ba8Hz48#1

This post has been edited 1 times, last edit by "justcallmefred" (Apr 8th 2014, 2:54pm)

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10

Tuesday, April 8th 2014, 2:42pm

Beginner

Did the error message attachment upload correctly ?

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11

Tuesday, April 8th 2014, 3:02pm

Professional

It did, but unfortunately I am unable to view it clearly until I get home to a proper browser :/

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12

Tuesday, April 8th 2014, 3:06pm

Beginner

Quoted from "Dhamp"

Hmm.

Can you get screenshots of the errors and upload them to a site like http://www.imgur.com and link them here?

Quoted from "Dhamp"

It did, but unfortunately I am unable to view it clearly until I get home to a proper browser :/

Good that it uploaded , thanks for helping me out ! Hopefully it will track down the issue

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13

Tuesday, April 8th 2014, 3:11pm

Professional

For the record, that is one badass Popeye. Just a shame that I can't zoom in enough to read the errors,

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14

Tuesday, April 8th 2014, 3:15pm

Gladia

Master

Posts: 2,420

Hello,

As Dhamp explained, the repair thing would have worked.
Try to run in administrator mode, and re-try the repair tool with the launcher.exe ?
Like this : http://fr.allods.com/forum/index.php?pag…d&threadID=1111

Russians error list : http://forum.allods.ru/showthread.php?t=96651
According to russian error list and solutions, there is a repair tool that we don't have yet (i hope we will).
You may send a support requesting for an EU version of this repair tool ?

EDIT @Dhamp :

@Fred : you really need to learn how to crop an image, as you have a 3 or 4 display monitors, you can't send a print screen like this

Allods Online Discord
Check out the community chat
Choose EU in #language chan
----
Rejoignez la communauté sur le serveur Discord Allods Online
Clic sur le drapeau EU dans le canal #language

This post has been edited 1 times, last edit by "Gladia" (Apr 8th 2014, 3:20pm)

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15

Tuesday, April 8th 2014, 3:47pm

Beginner

Ran AOGame in Administrator mode , did repair....nothing. Tried playing the game in Admin, same crash

Edit: I just tried cropping, just not my forte I guess

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16

Tuesday, April 8th 2014, 3:52pm

Professional

Thanks Gladia.

Can you provide a DxDiag report Fred?

Have you tried turning it off and on again?

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17

Tuesday, April 8th 2014, 3:55pm

Beginner

Quoted from "Dhamp"

Thanks Gladia.

Can you provide a DxDiag report Fred?

I can do that

justcallmefred has attached the following file:

DxDiag.txt (56.02 kB - 616 times downloaded - latest: Yesterday, 8:01pm)

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18

Tuesday, April 8th 2014, 4:04pm

Professional

Looks like your graphics drivers are a tad out of date!

Have you tried turning it off and on again?

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19

Tuesday, April 8th 2014, 4:13pm

Beginner

Quoted from "Dhamp"

Looks like your graphics drivers are a tad out of date!

From the AMD site..12/18/2013...13.12..... and that's what I have for a driver version installed

Edit : there is a beta...that just came out

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20

Tuesday, April 8th 2014, 4:21pm

Professional