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What happened to my charaters?

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1

Sunday, August 17th 2014, 1:38am

sandawg

Beginner

  • "sandawg" started this thread

Posts: 1

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What happened to my charaters?

I have been gone away from the game for sometime now, and now my account is not recognized so I had to make a new account after trying to recover my account for over 30 minutes, Im kind of ticked, lots of time went into my charater...
What should I do?

2

Sunday, August 17th 2014, 1:50am

Intoshadows

Intermediate

Posts: 182

Location: Filthy American.

Occupation: Dad. Artist. Psychonaut. Allods noob.

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Don't be alarmed. From what I understand, Allods has transferred over to new publishers and you can merge your old account simply by opening a ticket.

It is likely that there is more information available on the forums around here somewhere if you look.

Gluck!

3

Sunday, August 17th 2014, 1:52am

Gladia

Master

Posts: 2,420

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Hello,

What account are you talking about ?
Was it an account when gPotato ran the game ?

All EU servers got merged with NA servers in march 2014, when Mail.ru/My.com B.V. get the game back from gPotato/Webzen.

If you haven't done it yet, you'll have to transfer your old Allods' gPotato/Webzen account to a new My.Com account in order to get you characters back. It may take a while, as it requires sending a request to Customer Support :
http://support.my.com/games/kbPage/54?code=en_US

There is now 2 servers :
- New Frontier is the historical F2P server, with an ingame Cash Shop.
- Smugglers Paradise is a relatively new server (october 2013) with a subscription (1000 cristals/30 days), and it is free since 3 months now, until my.com add some new payment methods. You'll find all infos about this server here.

Welcome back, have fun :).
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