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My.com Cant add money to game....

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1

Friday, November 20th 2015, 6:05pm

Azir

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  • "Azir" started this thread

Posts: 182

Location: USA

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Cant add money to game....

I cant add money to the game this pops up after I put card info in

Operation is impossible.

The payment has been canceled



Please fix this iusse so we can buy more crystal and add time to our p2p accounts. :thumbsup:

2

Friday, November 20th 2015, 7:43pm

Ginko

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Its weird since game only care about our money and ıt doesnt accept this time. I think end is near ... :P
poot poot poot poot poot... POOTIE!! YOU'VE BEEN POOTED!!!

3

Sunday, November 22nd 2015, 6:20am

Azir

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  • "Azir" started this thread

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I hope the they fix it so I can add money to the game so I can pay for time on my Sub account

4

Sunday, November 22nd 2015, 7:23am

Gladia

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Hello,

Did you send a request to the customer support about this issue ?
http://support.my.com/games/kbPage/10/

Did you try in another web browser ?
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5

Monday, November 23rd 2015, 12:37am

Azir

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  • "Azir" started this thread

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I am not the only one having this problem there is 4 others on sub that cant add time or money to the site

6

Monday, November 23rd 2015, 1:43am

Gladia

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Hello,


If you have not sent a ticket yet, please send one, and ask your friends to send one too.
If only one person is posting here, and no-one is sending a ticket, then nothing will happen.

CMs are not aware of any payment issue, I asked them on friday evening.
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