Allods Online Forum

Professional

Only having the one email address doesn't prevent typos, sadly

I think you'll just have to wait.

Have you tried turning it off and on again?

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Sunday, March 23rd 2014, 1:29am

Cynfeirdd

Beginner

Posts: 32

Occupation: Professional Procrastinator

Yeah, I've kinda had plenty of that...

League
-Cynfeirdd lvl 51 Bard (Inactive)
-Lustfull lvl 45 Summoner(Inactive)
-Pridefull lvl 55 Paladin

PLEASE FIX MISSING CHARACTERS

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Sunday, March 23rd 2014, 2:16pm

Beginner

other login charecters missing AND boutique coins

Hey guys. This account worked fine. Unfortunately my second account, with all my boutique coins did not. It is saying already transferred. Originally I attempted the transfer a few weeks ago in-game and gpotato came back with requiring a password update at exactly the same time I attempted transfer oO. So I went to that old email address and it had been deleted for inactivity. I sent in a ticket but I guess it was not dealt with, or hasn't yet because when I initiate anything on gpotato it still shows that old address as current. I created a new email account for it and created a login here under Varthlokker2 and sent a ticket in here but can mail.ru even edit gpotato data?

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Sunday, March 23rd 2014, 2:18pm

Professional

What exactly is the error you get when trying to transfer your second account?

Have you tried turning it off and on again?

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Sunday, March 23rd 2014, 2:31pm

Beginner

it sais account already transferred. I am going to attempt to recreate that old email address so I can validate the account. will get back to you.

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Sunday, March 23rd 2014, 2:34pm

Professional

There are several similar messages, can you please copy and paste the whole message?

Have you tried turning it off and on again?

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Sunday, March 23rd 2014, 2:45pm

Luis71

Beginner

Posts: 1

Lost Characters

Having the same issue myself. I'm logged in correctly but none of my characters are showing up.

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Sunday, March 23rd 2014, 2:58pm

Beginner

ok now yahoo is saying that old email account is being "recycled". it will not let me recreate it, or login to it. so for the time being the new email i created at gmail will be there if we can incorporate it.

Varthlokker2 requires validation. I can not login to it on gpotato because it requires a password update. Password update requires validation. Validation requires an active email account registered to Varthlokker2. That email account is being recycled. (deleted) The new email acct at gmail has not been incorporated yet.

So it is either a waiting game, or I need you to edit my account on gpotato and input the new gmail acct for Varthlokker2.

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Sunday, March 23rd 2014, 3:09pm

Beginner

screen

oh boy. it sais Varthlokker. I migrated Varthlokker to Varthlokker and Vartlokker2 to Varthlokker2 on here. wassup?

Zephrr has attached the following image:

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Sunday, March 23rd 2014, 3:10pm

Professional

That's easy to solve.

Click Log Out in the top left, then try the merge again

Have you tried turning it off and on again?

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Sunday, March 23rd 2014, 3:19pm

Varthlokker2

Beginner

Posts: 3

screen

going to attempt to login to game now

Varthlokker2 has attached the following image:

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Sunday, March 23rd 2014, 3:20pm

Varthlokker2

Beginner

Posts: 3

nope. still takes me to charecter creation screen.

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Sunday, March 23rd 2014, 3:29pm

Beginner

I think I see. At this point I believe I should just be patient and wait yes? I read from other posts once you reach this point it just takes a little time for the migration

hope so.

Thank you

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Sunday, March 23rd 2014, 3:44pm

Professional

What you need to do now is create a new email address.

Then attempt to merge the accounts again, but create a *new* my.com account when you merge Varthlokker2

Have you tried turning it off and on again?

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Sunday, March 23rd 2014, 4:08pm

HussiCheeze

Beginner

Posts: 12

Okay .. I am just written to complain .. cuz I am allowed to .. I think <.<
It's coming to about a week .. that the game has been launched and I know they are working hard and stuff .. but .. not getting a simple reply .. nor the ability to track my ticket down to know what's going on .. I haven't got an e-mail from the.. nor anything remotely to at least let me know that it's going to be handled as a person .. and I tried that stuff everyone is trying .. it's not working for me .. So how long do I have to wait more ?

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Sunday, March 23rd 2014, 4:13pm

Professional

What exactly is your fault StarNova?

Have you tried turning it off and on again?

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Sunday, March 23rd 2014, 5:10pm

Nokiddin

Beginner

Another try...help?

Hi,

I had 2 gpotato accounts in EU servers (new frontier f2p server).
on 1 of them i received the in-game message and entered my email I address that I used for that account.
the, when the transfer occurred, I (not knowing I should d/l the new launcher) opened the old launcher and got the page asking me to transfer my account. so I did and so I opened an account in my.com (if I remember correctly I didn't manage to login to it at first).
then I d/l the new launcher and transferred my gpotato account to the same email I address I've entered in-game. when I logged in I got the screen asking me to create a new character. If I clicked on the back icon I got to the servers screen showing me 0 chars.
If I try to transfer the account it says it's already been transfrred.

Is there any work around solution?
I really dont mind creating a new email account as that 1 is also just some email account I opened for menaingless stuff.

Thanks in advance

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Sunday, March 23rd 2014, 5:26pm

Gladia

Master

Posts: 2,420

Hi,

For those who are waiting, on FR forum we have some players explaining that they got their characters back this week-end, after being email from my.com support team.
So they are still working on it, be a little more patient, you'll get your characters back too

.

For those who haven't tried yet, you may test the method explained in the link in my signature (How to transfer account). It worked for some players, but not for all.

Allods Online Discord
Check out the community chat
Choose EU in #language chan
----
Rejoignez la communauté sur le serveur Discord Allods Online
Clic sur le drapeau EU dans le canal #language

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Sunday, March 23rd 2014, 5:33pm

Professional