Account Recovery

29. 05. 2014, 16:10

Zer0F

Débutant

Messages: 5

Account Recovery

I have an account which I've been playing on for 1-2 years ago, but I stopped playing Allods Online. Now I forgot my login name/password, and can't seem to find what e-mail the account is bound to. I have written as many informations below as I can remember. Hope I can get my account back!
Thanks.

1.
Abyssalforce, level 51, Druid on "League"
Taffey, level 29, Warrior on "League" (Incarnation of Abyssalforce)
Not sure if I have more characters, but I think I do have a "Empire" character as well.

2.
I forgot the names of the items, but heres the "looks"
vampiric cloak, crystal helmet, summer outfit, fiery wings, black wings(not sure) , white wings (not sure), loads of costumes of big value forgot the names. Some outfits/items is shown in some of the pictures.
Mounts: Rhino(Normal, Frozen), Lion(Golden, Frozen), Wolf(Molten, Frozen, Normal) I do not know for sure if I have more or not, but I believe this is the mounts I have.

3.
Some pictures I found laying on my computer showing me playing. (I'm the "male")

http://imgur.com/JTDGMy4,c7eBTB3,65pkBSi…HN8Ey,tqSnEny#1

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29. 05. 2014, 16:34

Gladia

Maître

Messages: 2 420

Hello,

You must send a request through the support system.
Customer Support page is here : http://support.my.com/games/kb/allods/?code=en_US

You may also try to send a request to gPotato/webzen, to get back your old account ID.

Allods Online Discord
Check out the community chat
Choose EU in #language chan
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Rejoignez la communauté sur le serveur Discord Allods Online
Clic sur le drapeau EU dans le canal #language

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29. 05. 2014, 16:50

Zer0F

Débutant

Messages: 5

I don't seem to get a reply, I therefore thought I could get some help on the forums.

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29. 05. 2014, 17:22

Wraith02

Professionnel

Messages: 506

Hi Zer0f,

you can check if you have had a reply here: http://support.my.com/games/tickets/
(while the settings to email on reply should be on, some accounts have them turned off by default for some reason)
you can check that by going here: http://support.my.com/games/settings/

Could you PM me the ticket ID, and I will see if i can chase up the ticket

-Wraith

The Sky Is Not The Limit, It Is Only The Genesis Of Dreams.
General InGame Rules|| Account Ownership Rules || Forum Code Of Conduct|| Signature Rules

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29. 05. 2014, 18:13

Zer0F

Débutant

Messages: 5

Here you go: [BHH-573-32710]

Hope we can solve this problem.

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29. 05. 2014, 18:25

Wraith02

Professionnel

Messages: 506

not quite a PM (Private Message) but thanks

I'll forward it and see if we can get it sorted asap (looking at the time now, it probably won't be until tomorrow that anything is done about it though).

-Wraith

The Sky Is Not The Limit, It Is Only The Genesis Of Dreams.
General InGame Rules|| Account Ownership Rules || Forum Code Of Conduct|| Signature Rules

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31. 05. 2014, 22:28

Zer0F

Débutant

Messages: 5

Citation de "Wraith02"

I'll forward it and see if we can get it sorted asap (looking at the time now, it probably won't be until tomorrow that anything is done about it though).

-Wraith

Hello is there any progress in sorting this problem out? Sorry for rushing but I've now waited 5 days for a response...