Forum account transfer takes long what to do

12. 08. 2014, 14:00

huskieofjustice

Débutant

Messages: 4

account transfer takes long what to do

Citation

Hello i have been waiting more than a week for my account to get transfered last thursday i got reply and it said that the my.com account i used had characters on it they said that they couldnt transfer my account unless i was ok with deletion of my.com characters i gave permission but its about 5 days later now can someone help me

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12. 08. 2014, 14:07

Blessme

Apprenti

Messages: 60

Read the guide next time, it clearly says that the profile you want the chars to be on has to be clean..
Now you have to wait, which is kinda your own fault! Support sometimes take more time, especially in cases like account deletion and refresh

Patience is your friend, even tho it aux that they didn't just transfer them all :p

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12. 08. 2014, 14:10

huskieofjustice

Débutant

Messages: 4

Yeah i know but how long do you think it will take and does it go faster if i delete the chars my self or do i need to make a new ticket with other my account??

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12. 08. 2014, 14:21

huskieofjustice

Débutant

Messages: 4

do i need to get an other my.com account ??

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12. 08. 2014, 14:41

Buuhuu

Disciple

Messages: 304

Localisation: Baustelle

Travail: Bauarbeiter

Hello,

at first no, you don't need another my.com account unless you don't want, that your characters on that are overwritten with your gpotato ones.

Citation

last thursday i got reply

The support team doesn't work on weekends, so be a bit patient please. You also can send me your ticket ID via PN, then I can forward your ticket a bit

BAUA POWA!