Character's missing

21. 03. 2014, 11:37

Débutant

When am i going to recieve my character's? It's been like three days ago since the transfer and still i'm missing my character's. Any one else experience the same problem?

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2

21. 03. 2014, 11:44

reno

Débutant

Messages: 3

I have the same problem:/

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3

21. 03. 2014, 11:50

Kimnn

Débutant

Messages: 5

Localisation: U.S.

Yup. I'm still waiting.

Kimnn, League, Dark Council, USA

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4

21. 03. 2014, 11:50

core18

Débutant

Messages: 3

There are quite a few people missing their toons. so am i. all you can do is write a ticket http://en.allods.com/contact here and wait for your problem to be fixed.

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5

21. 03. 2014, 12:05

reno

Débutant

Messages: 3

I'm still waiting for a reply from support:/

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6

21. 03. 2014, 12:38

hopemagic

Débutant

Messages: 20

character missing

I have same problem when I try to log in always send me "create new character" I have send many tickets but still no answer......... what a mess . is there a way to know to which email is linked to a character?

This post has been edited 1 times, last edit by "hope" (21.03.2014, 13:02) with the following reason: question

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7

21. 03. 2014, 12:42

Rekenber

Apprenti

Messages: 99

I already tossed a few tickets their way as well.
I'm really hoping the 'avatar' field means your username on the forums and site here.

-Sankhua, 60 Arisen Psionicist-
Little Things You Learned About Allods
New 60 Gear Guide (WIP)

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8

21. 03. 2014, 14:33

daywalker

Débutant

Messages: 5

i have the same problem cant get in my char

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9

21. 03. 2014, 15:02

HussiCheeze

Débutant

Messages: 12

Like I am sorry but aren't we suppose to be 1% of all people ? .. And this is my 3rd day like everyone else .. I got no email back .. no nothing I would at least like to know .. if I am getting them anytime soon .. Cuz this is really annoying .. I have been going onto my account for the past 2 days .. and nothing .. maybe a magical char will appear but nothing so if anyone so kind to come back to us to tell us whats going on

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10

21. 03. 2014, 15:32

Cynfeirdd

Débutant

Messages: 32

Travail: Professional Procrastinator

Citation de "Rekenber"

I already tossed a few tickets their way as well.
I'm really hoping the 'avatar' field means your username on the forums and site here.

I hope so too, it was a bit unclear for me.

League
-Cynfeirdd lvl 51 Bard (Inactive)
-Lustfull lvl 45 Summoner(Inactive)
-Pridefull lvl 55 Paladin

PLEASE FIX MISSING CHARACTERS

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11

21. 03. 2014, 19:47

Anitaku

Débutant

Messages: 9

Same I'm still waiting on this.
So bored. Wish I could get an Email or something.

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12

21. 03. 2014, 20:28

laurp

Débutant

Messages: 1

missing mi chars too

*

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13

21. 03. 2014, 20:33

Cynfeirdd

Débutant

Messages: 32

Travail: Professional Procrastinator

Yeah, still missing mine, it`s extremely frustrating.

League
-Cynfeirdd lvl 51 Bard (Inactive)
-Lustfull lvl 45 Summoner(Inactive)
-Pridefull lvl 55 Paladin

PLEASE FIX MISSING CHARACTERS

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14

21. 03. 2014, 20:42

Wraith02

Professionnel

Messages: 506

sorry for the problems guys (and girls)!

Our dev team is working as hard as they can to get through all the tickets, Sadly each one requires them to manually fix the accounts from each ticket.
we completely understand your frustrations, and hope to have everyone sorted as soon as humanly possible!

-Wraith

The Sky Is Not The Limit, It Is Only The Genesis Of Dreams.
General InGame Rules|| Account Ownership Rules || Forum Code Of Conduct|| Signature Rules

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15

21. 03. 2014, 21:05

tigran13

Débutant

Messages: 2

yea i puted a ticket a few days ago.. when the patch out but didnt get any reaspone yet.. and its really annoying..

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16

21. 03. 2014, 21:09

Anitaku

Débutant

Messages: 9

Citation de "Wraith02"

sorry for the problems guys (and girls)!

Our dev team is working as hard as they can to get through all the tickets, Sadly each one requires them to manually fix the accounts from each ticket.
we completely understand your frustrations, and hope to have everyone sorted as soon as humanly possible!

-Wraith

Thanks for saying something

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17

21. 03. 2014, 21:37

Rekenber

Apprenti

Messages: 99

Citation de "Wraith02"

sorry for the problems guys (and girls)!

Our dev team is working as hard as they can to get through all the tickets, Sadly each one requires them to manually fix the accounts from each ticket.
we completely understand your frustrations, and hope to have everyone sorted as soon as humanly possible!

-Wraith

Is there information that we could include to hasten up the process in any way?
(Still waiting on tickets/mail, myself)

-Sankhua, 60 Arisen Psionicist-
Little Things You Learned About Allods
New 60 Gear Guide (WIP)

This post has been edited 1 times, last edit by "Rekenber" (21.03.2014, 21:53)

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18

21. 03. 2014, 21:41

carolyn daher

Débutant

Messages: 1

Localisation: Seattle

I just want to add my name to the list..missing my toons...although I see some progress, I can finally log in now =)

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19

21. 03. 2014, 21:51

chris.stranz@web.de

Débutant

Messages: 1

My charakters are all missing...

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20

21. 03. 2014, 21:55

Wraith02

Professionnel

Messages: 506

Citation de "Rekenber"

Citation de "Wraith02"

sorry for the problems guys (and girls)!

Our dev team is working as hard as they can to get through all the tickets, Sadly each one requires them to manually fix the accounts from each ticket.
we completely understand your frustrations, and hope to have everyone sorted as soon as humanly possible!

-Wraith

Is there information that we could include to hasten up the process in any way?

If you have already provided the necessary info that was requested in the email, you should be fine.
I think the main delay is actually the working through the list ticket by ticket.

The Sky Is Not The Limit, It Is Only The Genesis Of Dreams.
General InGame Rules|| Account Ownership Rules || Forum Code Of Conduct|| Signature Rules

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