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1

04. 06. 2015, 19:05

Autforization failed

  1. I just downloaded game, created account. When i trying to log in i got this message "Autforization failed : a connection could not be enstablished". What should i do?

2

04. 06. 2015, 23:58

I just made an account aswell, registered my my.com through my email and im still getting authorization failed, can anyone help?

3

05. 06. 2015, 07:19

authorization failed

hey i jst downloaded the game...n it installed without any error or bug...bt when i click play button
and try to log in...it says 'ATTENTION:authorization failed.connection could not be established'

plz help me out!!! ;( ;(

<img src="https://www.facebook.com/photo.php?fbid=983236325044207&set=o.135856509369&type=1&theater" alt="photo.php?fbid=983236325044207&set=o.135856509369&type=1&theater" title="photo.php?fbid=983236325044207&set=o.135856509369&type=1&theater" style="font-size: 0.8em;" />

4

05. 06. 2015, 11:23

5

05. 06. 2015, 12:15

I have same problem any suggestions?

6

05. 06. 2015, 14:29

Hello,

Do you still have this issue today ?
Yesterday was a patch day, so servers were down a large part of the day.

I would suggest you all send a request to support team, with every information about your operating system, firewall and antivirus.
http://support.my.com/games/kbPage/137/

I'd also suggest to launch the game in administrator mode, turn off you anti-virus, and check your firewall settings, and see if it changes anything.

EDIT : another suggestion:
Launch the game in administrator mode, directly from the Allods Launcher (and not the My.Games Launcher). You'll find the Allods Launcher here:
"[your hard drive]:\MyGames\Allods Online\bin" and then search for a file called "launcher.exe" or "launcher" depending on your Windows explorer settings.
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This post has been edited 2 times, last edit by "Gladia" (05.06.2015, 14:35)


7

05. 06. 2015, 14:41

I have this problem too and do what i can but still dont work . And I just won to play nice go suport.

8

05. 06. 2015, 14:58

Also having the problem and none of the suggestions work. Please fix it ASAP, christ.

9

05. 06. 2015, 15:08

Same here. Also, at my.com website in the security panel it says that my e-mail has not been verified, even though I clicked the link they've sent me and it said it was then. When I click "send confirmation code again" there's an internal error. Don't know if these problems are related somehow...
Hope someone fixes it soon, it's been like this since yesterday.

10

05. 06. 2015, 15:24

Hello everyone,

We are investigating the issue. Sorry for the inconveniences and thank you for your patience while this is being resolved.

Cheers,
Fayne
Viele Grüße,
Fayne
Deutsche Allods Community Managerin

11

05. 06. 2015, 15:31

we have the same problem in TR server too. we're waiting. i hope u guys solve the problem in a short time :)

12

05. 06. 2015, 16:23

So can you send 1 more time a verifed e-mail and see if that help.

13

05. 06. 2015, 16:48

So can you send 1 more time a verifed e-mail and see if that help.
No, it gives error: "Internal error. Please try again later".

14

06. 06. 2015, 13:51

No respone from suport gg for you and i wont only to play game nice

15

06. 06. 2015, 14:51

16

08. 06. 2015, 12:23

Hey guys,

The problem should have been fixed now. If you are experiencing any further issues, please let us know.

Cheers,
Fayne
Viele Grüße,
Fayne
Deutsche Allods Community Managerin

17

05. 09. 2015, 22:38

same here

having the same problem

18

06. 09. 2015, 14:31

Yeah, I'm getting the same issue Right now

19

07. 09. 2015, 03:54

I'm getting the same issue.

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