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Discussion of Patch Notes Thread

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18. 06. 2015, 18:44

IAmGroot

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  • "IAmGroot" started this thread

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As am I, and I still haven't gotten a response other than "Thank you" to my ticket regarding this issue...

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20. 06. 2015, 01:15

cromoss

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umm, i believe the "thank you" you got in mail? means they responded to your ticket. check your actual ticket.

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22. 06. 2015, 14:45

IAmGroot

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You are correct:

"Hello,

Thank you for the information!

Your question will now have "In the queue" status. It means that it is taken for the further investigation.

Answer to your question will be provided as soon as possible. Thank you for your patience.

Best regards, Support Team"

So apparently they're looking into it I guess.

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01. 07. 2015, 14:58

IAmGroot

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  • "IAmGroot" started this thread

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They responded to my ticket.

"Hello,

Apologies for the delayed response.

According to our information, the compensation was sent correctly. We did not detect any errors."



So apparently everyone got their compensation. It was invisible and non-existent, but we got it.

Enjoy our compensation everyone!!!

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01. 07. 2015, 15:49

GuessItsAmber

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Citation de "IAmGroot"

They responded to my ticket.

"Hello,

Apologies for the delayed response.

According to our information, the compensation was sent correctly. We did not detect any errors."



So apparently everyone got their compensation. It was invisible and non-existent, but we got it.

Enjoy our compensation everyone!!!
This seems to happen a lot now a days, but dont worry I am sure it is working as intended.

At least you got

Citation de "IAmGroot"

Apologies for the delayed response.
I have never gotten this on tickets, even the tickets that have taken a month for them to answer.
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