error 403 cant transfer

23. 03. 2014, 02:26

Dhamp

Professionnel

Messages: 622

Can you get the full website address?

Have you tried turning it off and on again?

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23. 03. 2014, 02:29

Dragagon_old

Non enregistré

error 403 cant transfer

Here, with the web address that says /migrate/...

http://imgur.com/jTa3N3g

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23. 03. 2014, 02:34

Dhamp

Professionnel

Messages: 622

Well, I'm out of ideas.

A 403 error is a permissions issue - for whatever reason, the permissions to your account isn't letting you merge it.

There's nothing that can be done from your end, you'll need to log a support ticket and wait

Have you tried turning it off and on again?

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23. 03. 2014, 02:36

Dragagon_old

Non enregistré

error 403 cant transfer

I did log support tickets with both gpotato and Allods.com.
Gpotato just said to reset password which I did but it didn't help.
Allods.com hasn't replied yet.

Guess I'll just wait and submit another ticket in a couple of days.
Thanks anyway.

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23. 03. 2014, 02:38

Dragagon_old

Non enregistré

error 403 cant transfer

Thanks, I hope they fix this soon.
Will check back for an update later.

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23. 03. 2014, 02:43

Dhamp

Professionnel

Messages: 622

It's probably worth sending them an update including the full address that gives you the 403 error - with that they can see the exact point of failure for the permissions.

Have you tried turning it off and on again?