Vous n’êtes pas connecté.

Jewels missing from the purchase

1

20. 02. 2018, 13:42

NOORA23

Apprenti

  • "NOORA23" started this thread

Messages: 63

  • Envoyer un message privé

Jewels missing from the purchase

Hello I have purchased 2500 gem and only received 2000 gem where are gold 500 gem I am really angry :evil:

2

20. 02. 2018, 19:48

NOORA23

Apprenti

  • "NOORA23" started this thread

Messages: 63

  • Envoyer un message privé

Why there is no refund Why when I buy gems do not be as in the offer for what is being scrapped this nonsense

3

20. 02. 2018, 20:55

Gladia

Maître

Messages: 2 420

  • Envoyer un message privé

Hello,

If you had a payment issue, please contact the support team, they are the only ones that can help you:
http://support.my.com/games/kbPage/6/
(in the "name" box, explain that it's a payment issue).
Allods Online Discord
Check out the community chat
Choose EU in #language chan
----
Rejoignez la communauté sur le serveur Discord Allods Online
Clic sur le drapeau EU dans le canal #language

4

20. 02. 2018, 21:38

NOORA23

Apprenti

  • "NOORA23" started this thread

Messages: 63

  • Envoyer un message privé

I want to know why the gem is deducted after purchase. I have purchased 2500 and only received 2000

5

20. 02. 2018, 23:50

Vickie Lynn

Disciple

Messages: 263

Localisation: Lyon, France

Travail: Teacher

  • Envoyer un message privé

Did you have an active loan? (The option which allows you to get premium crystals for "free"). If yes, it would explain the 500 missing (500=20% of 2500)
I prefer to be bad in game rather than being a trash in real life

6

21. 02. 2018, 13:46

NOORA23

Apprenti

  • "NOORA23" started this thread

Messages: 63

  • Envoyer un message privé

How canceled the active loan option

7

21. 02. 2018, 13:50

Kurtcobain

Professionnel

Messages: 700

Localisation: in my Livingroom

Travail: Geriatric nurse

  • Envoyer un message privé

You cant cancel it cause you have to pay back the loan
Kurtcobain-Lvl 80-Demo/ Sechmet-Lvl 80 Cleric

KurtCobain - lvl 80 Cleric (LEAGUE)

9

21. 02. 2018, 15:03

Tirraqoax

Apprenti

Messages: 90

Localisation: Sweden

  • Envoyer un message privé

If you don't pay back your loan, you will have debt collectors coming for your cash shop items :) (joke ofc!)

10

21. 02. 2018, 16:13

NOORA23

Apprenti

  • "NOORA23" started this thread

Messages: 63

  • Envoyer un message privé

But I bought this with my money. This is unfair and greedy. I will stop the purchase. I thought it was wrong but it was deliberately crushed

11

21. 02. 2018, 16:15

Kurtcobain

Professionnel

Messages: 700

Localisation: in my Livingroom

Travail: Geriatric nurse

  • Envoyer un message privé

How did you thought they get there money back???????
Kurtcobain-Lvl 80-Demo/ Sechmet-Lvl 80 Cleric

KurtCobain - lvl 80 Cleric (LEAGUE)

12

21. 02. 2018, 19:47

Matiasos

Disciple

Messages: 344

  • Envoyer un message privé

dude you know how loan work :P?

you schold have info about it before accept, are you readed it ?


Also you can just piad out your loan, and then take bigger new one

Discussions similaires

Noter cette discussion