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1

18. 07. 2014, 12:58

Ticket

Hey, anyone getting his/her tickets answered in the last 18 days?
Because I sent a ticket 28 days ago, got an answer they would compensate my items:


<cut>


Great but they compensated the wrong ones. I told them and they answered:



<cut>
I stayed online for a few days but neither did I not get any items, nor are they answering my ticket anymore. Last time I got a reply was 30.06.2014.
So I would love to know if they are just ignoring me because it is a little more work to restore my items or the support went on holidays.


Please, do not post any conversations by support team. If you ticket doesn't get answered for a while, you can contact a CM (english one: Wraith02) to speed up the progress, thanks.

This post has been edited 1 times, last edit by "Buuhuu" (18.07.2014, 15:01)


2

18. 07. 2014, 13:01

Nemesis

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They don't ignore you are not only person who is writing tickets . Write new one and wait respond

3

18. 07. 2014, 13:53

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