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My.com One more thing... Payment issue

1

wcf.global.timeFormatLocalized

Darkprince

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  • »Darkprince« ist der Autor dieses Themas

Beiträge: 5

Wohnort: Romania

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One more thing... Payment issue

I tried to buy time on sub server but it's look like i have a problem with buying system. You can tell me if the problem is on game site or on sub server?

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wcf.global.timeFormatLocalized

Gladia

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Hello,

Can you please give more details?
Are you able to top-up and then unable to buy subscription time, or are you unable to top-up?
Do you have an error message?

If you can't top-up, please try another payment method, and if nothing works (or if you don't have an alternate payment method), please submit a ticket to the support team
http://support.my.com/games/kbPage/6/
Allods Online Discord
Check out the community chat
Choose EU in #language chan
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Clic sur le drapeau EU dans le canal #language

3

wcf.global.timeFormatLocalized

Darkprince

Anfänger

  • »Darkprince« ist der Autor dieses Themas

Beiträge: 5

Wohnort: Romania

Beruf: Exist!!!

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I can Top-Up but i can't buy subscription time. When i try to buy time on subscription server i see an Endless Loading of payment page.
PS: Sorry i can't upload a better screenshot. I use Lightshot and the pics he takes it's like 600kb+ and on this forum i see i can't upload pics bigger than 150kb :( .
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4

wcf.global.timeFormatLocalized

Gladia

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Helllo,

Ok, thank you. I've passed the message to the team. You may have to try again later tomorrow (EU time) :).
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Choose EU in #language chan
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5

wcf.global.timeFormatLocalized

Crosis

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Beiträge: 8

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It's still not working, please fix asap

6

wcf.global.timeFormatLocalized

Taquion

Anfänger

Beiträge: 5

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It's still not working.

7

wcf.global.timeFormatLocalized

Nord

Schüler

Beiträge: 63

Wohnort: Gemrany

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yup hope they will fix it soon

8

wcf.global.timeFormatLocalized

Gladia

Meister

Beiträge: 2 420

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Hello,

The team is aware of the issue and is working on it.
Allods Online Discord
Check out the community chat
Choose EU in #language chan
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Clic sur le drapeau EU dans le canal #language

9

wcf.global.timeFormatLocalized

AgeofHockAA

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Beiträge: 4

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Hope it works soon, cant wait to play again. Taking a break from WoW and want to start with allods again.

10

wcf.global.timeFormatLocalized

Azir

Fortgeschrittener

Beiträge: 182

Wohnort: USA

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What to buy a free month of sub time for payment issues yet again..

11

wcf.global.timeFormatLocalized

Taquion

Anfänger

Beiträge: 5

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It's still not working.
I spent money on crystal but I cant play.

12

wcf.global.timeFormatLocalized

misterpascal

Schüler

Beiträge: 53

Wohnort: Lens

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Problem is not solved...
Joueur Allods depuis 2011

13

wcf.global.timeFormatLocalized

Taquion

Anfänger

Beiträge: 5

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It's still not working.
Any ETA?

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wcf.global.timeFormatLocalized

Nord

Schüler

Beiträge: 63

Wohnort: Gemrany

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fix it pls fast..

15

wcf.global.timeFormatLocalized

Darkprince

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  • »Darkprince« ist der Autor dieses Themas

Beiträge: 5

Wohnort: Romania

Beruf: Exist!!!

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It's seem we will not see our problem with payment page for sub server to be fixed before of new patch.

16

wcf.global.timeFormatLocalized

Azir

Fortgeschrittener

Beiträge: 182

Wohnort: USA

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If you buy the first collectors box or either of them, when the patch comes out and the rewards are sent., You will get sub time. Only way I know that lets you bypass the payment problem for now, till its fixed I hope they give us a 1 month free sub for the payment problems its been a week of not being able to sub... :thumbdown:

17

wcf.global.timeFormatLocalized

Darkprince

Anfänger

  • »Darkprince« ist der Autor dieses Themas

Beiträge: 5

Wohnort: Romania

Beruf: Exist!!!

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Finally !!! They fixed the problem with payment page for sub server.
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