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Charging more money than mentioned

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swedishmidget

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  • »swedishmidget« ist der Autor dieses Themas

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Charging more money than mentioned

OK so yesterday i Bought 114 crystals. 100 crystals equals 1 euro which equals 9.09 swedish riksdaler (I'll refer to them as SK for simplicity, currency in sweden) so 100 crystals should not be much more than 10 SK but for some reason i was charged with 114 SK and I was given 114 crystals. I simply want my money back or the crystal amount that i was charged for. I know this was a mistake and not a scam as recently I bought 10 radiant strongboxes to join the lottery and was charged 54 SK. I know mistakes happen but this gets me quite mad so I would appreciate a quick reply. Thank you.

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Wraith02

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Hi Swedishmidget,

For issues regarding payment problems can you please open a ticket on our ticket system, more specifically the billing support page: http://support.my.com/games/kbPage/10/

You can PM me the ticket ID if you have not received a response within a couple of (working!) days and I will pass it on to be chased up.

-Wraith
The Sky Is Not The Limit, It Is Only The Genesis Of Dreams.
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swedishmidget

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  • »swedishmidget« ist der Autor dieses Themas

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Zitat von »Wraith02«

Hi Swedishmidget,

For issues regarding payment problems can you please open a ticket on our ticket system, more specifically the billing support page: Hi Swedishmidget,

For issues regarding payment problems can you please open a ticket on our ticket system, more specifically the billing support page: http://support.my.com/games/kbPage/10/

You can PM me the ticket ID if you have not received a response within a couple of (working!) days and I will pass it on to be chased up.

-WraithAh thank you, I made a hasted action posting on the forums, didn't think about it :S Anyways thanks again! :)

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