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Bug Core Morpher Summoner

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menzanima

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  • »menzanima« ist der Autor dieses Themas

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Bug Core Morpher Summoner

hi...i've a big problem...i had buy core morpher summoner, i had spent 2800 crystal for activated it and after making me choose the new items and relics the core has bugs ... now there are 2 cooldown of 29d on this core and i'm still healer. i had send 3 ticket but I have not received a reply. :(
I do not care of 2800 crystal but please reset my core morpher
In-game: Poloo • Faction: League • Server: Evolution
Best regards,
Poloo
Allods Online Moderator Team

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Charmie

Schüler

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me neither

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menzanima

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  • »menzanima« ist der Autor dieses Themas

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you have the same problem ?
In-game: Poloo • Faction: League • Server: Evolution
Best regards,
Poloo
Allods Online Moderator Team

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Charmie

Schüler

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yes

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menzanima

Moderator

  • »menzanima« ist der Autor dieses Themas

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and now ??
In-game: Poloo • Faction: League • Server: Evolution
Best regards,
Poloo
Allods Online Moderator Team

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menzanima

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I do not want to wait 29d
In-game: Poloo • Faction: League • Server: Evolution
Best regards,
Poloo
Allods Online Moderator Team

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Gladia

Meister

Beiträge: 2 420

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Hello,

There's a lot of players with this bug. You get your core morpher on saturday i think, so it's normal that you haven't had any answer yet (saturday/sunday).
I think that you can expect some response this week.

No need to send multiple tickets, this is totally ineffective. You only clog customer support with all those requests ;).

To anyone with this bug, send one request here : http://support.my.com/games/kbPage/6/ with screenshots explaining the bug, and the approximate day and time you tried to use the core morpher (so they can investigate).
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menzanima

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4 days have passed and still no reply from support, not even to say that they are controlling
In-game: Poloo • Faction: League • Server: Evolution
Best regards,
Poloo
Allods Online Moderator Team

9

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menzanima

Moderator

  • »menzanima« ist der Autor dieses Themas

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BUG core morpher summoner

i've the core morpher summoner bug from saturday and i had not received any answer from support

In-game: Poloo • Faction: League • Server: Evolution
Best regards,
Poloo
Allods Online Moderator Team

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Discotech

Profi

Beiträge: 1 436

Beruf: Teknik Destek

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Hello, Allods online support ticket system, you need to take.
Topic of the Turkish section of the English moved to section.
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Lioo

Profi

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Wohnort: New York, NY

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Hey,
the problem is known, pls pn the support > http://support.my.com/games/kbPage/6/ (once!!)
With screenshots which explaining the bug, and the approximate day and time you tried to use the core morpher.
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Dala

Profi

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Even if they don't fix it, you will still have 6 hours to use it. :D

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menzanima

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I did not spend 130 € to wait a month
In-game: Poloo • Faction: League • Server: Evolution
Best regards,
Poloo
Allods Online Moderator Team

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Dala

Profi

Beiträge: 1 186

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Zitat von »menzanima«

I did not spend 130 € to wait a month


130 €? Holy shit, the prices are really spinning out of control on the "free" server. That's like a year and a month of subscription.

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Gladia

Meister

Beiträge: 2 420

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Hello,

@keromerozero, @Menzanima : did you try saturday ? or sunday ?
Can you please both contact a CM with your ticket number (from your request to customer support) ?

Zitat

To anyone else with this bug, send one request here : http://support.my.com/games/kbPage/6/ with screenshots explaining the bug, and the approximate day and time you tried to use the core morpher (so they can investigate).

Contact a CM with your ticket number as soon as possible, they will pass all those tickets at once to customer support, so the more tickets, the better it is to try to figure out what happened.
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16

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Gladia

Meister

Beiträge: 2 420

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Hello,

All messages were merged into the first topic created.
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Check out the community chat
Choose EU in #language chan
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17

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menzanima

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Charmie said that the support he responded after 3 tickets
In-game: Poloo • Faction: League • Server: Evolution
Best regards,
Poloo
Allods Online Moderator Team

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SystematiX

Anfänger

Beiträge: 4

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same problem on mage coupon
Wolfsysteme-warrior failed the class change

//Edit: Corecting the picture-sourcecode

Dieser Beitrag wurde bereits 4 mal editiert, zuletzt von »Lioo« (wcf.global.shortTimeFormatLocalized)

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menzanima

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change color of loading ... change the character of life in the game ... and do not use five minutes to change into the core.
In-game: Poloo • Faction: League • Server: Evolution
Best regards,
Poloo
Allods Online Moderator Team

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Wraith02

Profi

Beiträge: 506

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Hi,

If you've not already done so, please submit a support ticket.
while they cannot do much about the cool down, they should provide you with a new scroll in a week or so (so it is still usable after the cool down has expired).

If you have, and have not received a reply after a few (working) days, then please PM me the ticket ID.

-Wraith
The Sky Is Not The Limit, It Is Only The Genesis Of Dreams.
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