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Top Up Not working?

1

wcf.global.timeFormatLocalized

Selodin

Anfänger

  • »Selodin« ist der Autor dieses Themas

Beiträge: 3

Wohnort: New York

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Top Up Not working?

Received confirmation that the charged went through and it has been 20 mins and still not being credited.

Anyone experiencing it too?


Thanks,

2

wcf.global.timeFormatLocalized

GuessItsAmber

Fortgeschrittener

Beiträge: 447

Wohnort: In my little corner of YT so stay out of it.

Beruf: Pro Afk'r

  • Nachricht senden

Zitat von »Selodin«

Received confirmation that the charged went through and it has been 20 mins and still not being credited.

Anyone experiencing it too?


Thanks,
It took me a while to get it yesterday but no where near 20 mins. :(

3

wcf.global.timeFormatLocalized

Oly

Anfänger

Beiträge: 32

  • Nachricht senden

Ya i know of 4-5 other people who are not receiving the Gpots after payment has been processed.

4

wcf.global.timeFormatLocalized

Selodin

Anfänger

  • »Selodin« ist der Autor dieses Themas

Beiträge: 3

Wohnort: New York

  • Nachricht senden

3 hours later and still nothing :( ugh! i double check the charges on my paypal and they both went through but still no crystal in the game..

5

wcf.global.timeFormatLocalized

hmmod

Schüler

Beiträge: 94

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me too 6 hours here


^
we need blue crystal before strongbox finish

:( bad

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6

wcf.global.timeFormatLocalized

Meia

Anfänger

Beiträge: 38

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Same here bought 100 euros yesterday and still nothing

7

wcf.global.timeFormatLocalized

Mhuldoon

Profi

Beiträge: 567

Wohnort: Galway, Ireland

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Hey folks,

Just wanted to drop by and let you know that we're aware of the top-up issues and that billing is investigating the matter, which may (or may not) have something to do with PayPal. We'll be restoring transactions that failed over-night, and PayPal has remedied their side, so the issue should not repeat .

We'll get back to you with further information once the matter is fully resolved. Until then - Keep an eye on your ticket, and double check your in-game account once maintenance has ended.

Dieser Beitrag wurde bereits 2 mal editiert, zuletzt von »Mhuldoon« (wcf.global.shortTimeFormatLocalized)

8

wcf.global.timeFormatLocalized

bunzy

Fortgeschrittener

Beiträge: 443

  • Nachricht senden

im about to top up, is this still broken ?

Dieser Beitrag wurde bereits 1 mal editiert, zuletzt von »Mhuldoon« (wcf.global.shortTimeFormatLocalized)

9

wcf.global.timeFormatLocalized

hmmod

Schüler

Beiträge: 94

  • Nachricht senden

Zitat von »bunzy«

im about to top up, is this still broken ?
it works now

I try it :thumbsup:

Dieser Beitrag wurde bereits 1 mal editiert, zuletzt von »Mhuldoon« (wcf.global.shortTimeFormatLocalized)

10

wcf.global.timeFormatLocalized

Stankface

Anfänger

Beiträge: 5

  • Nachricht senden

Oh, it works? That must be cool, I still have not gotten my crystals from topping up 3 days ago. Sick!

11

wcf.global.timeFormatLocalized

bunzy

Fortgeschrittener

Beiträge: 443

  • Nachricht senden

it worked for me

12

wcf.global.timeFormatLocalized

hmmod

Schüler

Beiträge: 94

  • Nachricht senden

Zitat von »user_3678247«

Oh, it works? That must be cool, I still have not gotten my crystals from topping up 3 days ago. Sick!
send ticket

^ ^

13

wcf.global.timeFormatLocalized

GuessItsAmber

Fortgeschrittener

Beiträge: 447

Wohnort: In my little corner of YT so stay out of it.

Beruf: Pro Afk'r

  • Nachricht senden

Zitat von »hmmod«

Zitat von »user_3678247«

Oh, it works? That must be cool, I still have not gotten my crystals from topping up 3 days ago. Sick!
send ticket

^ ^
Mhm shore...just wait till you try to send a ticket. Only way to get them answered fast is for a Mod to see and step in.

14

wcf.global.timeFormatLocalized

hmmod

Schüler

Beiträge: 94

  • Nachricht senden

they have to add other option for charge

paypal and visa not enough

especially for Arab players

15

wcf.global.timeFormatLocalized

GuessItsAmber

Fortgeschrittener

Beiträge: 447

Wohnort: In my little corner of YT so stay out of it.

Beruf: Pro Afk'r

  • Nachricht senden

Zitat von »hmmod«

they have to add other option for charge

paypal and visa not enough

especially for Arab players
They have paysafecards too

16

wcf.global.timeFormatLocalized

Lockdown504

Anfänger

Beiträge: 3

  • Nachricht senden

Used Paypal and never got my crystals. =/, hopefully they come in soon.

17

wcf.global.timeFormatLocalized

Gladia

Meister

Beiträge: 2 420

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Hello,

Zitat von »Lockdown504«

Used Paypal and never got my crystals. =/, hopefully they come in soon.

If you receive nothing after 48h, please send a request to customer support with all informations required : http://support.my.com/games/kbPage/10/
Allods Online Discord
Check out the community chat
Choose EU in #language chan
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Rejoignez la communauté sur le serveur Discord Allods Online
Clic sur le drapeau EU dans le canal #language

18

wcf.global.timeFormatLocalized

Push

Schüler

Beiträge: 114

  • Nachricht senden

Zitat von »GuessItsAmber«

Zitat von »Selodin«

Received confirmation that the charged went through and it has been 20 mins and still not being credited.

Anyone experiencing it too?


Thanks,
It took me a while to get it yesterday but no where near 20 mins. :(



Amber, why don't you "top up" with me? ;)

over 9000 hours in MSPAINT

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