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wcf.global.timeFormatLocalized

Dragagon_old

unregistriert

Invalid Email Or Password On My.com

Ok so I have transferred my account, migrated, did everything that I was supposed to do for transfer but now when I try to log in on my.com, allods.com or the new launcher "My.Com GAMES" it says incorrect name/password. When I try to change password on my.com, it says my email adress is invalid. How do I solve this? ;(

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wcf.global.timeFormatLocalized

3

wcf.global.timeFormatLocalized

the only thing i remember is my username password in the game. I have given a new e-mail add back in allods NA.
is there a way to retrieve my account?
pls help

4

wcf.global.timeFormatLocalized

Dragagon_old

unregistriert

i write in support the same sytuation and still no fixx

5

wcf.global.timeFormatLocalized

Dragagon_old

unregistriert

I have the same problem as well.

When trying to login it shows all the signs that you haven't re-registered/transfered your account. And when you try to register again it says that the account name/ email address is already in use, so obviously it did accept your registration it just somehow did put it through. For all purposes it looks like they are working with two separate databases that aren't properly connected.

I hope this will be fixed very very soon because I want that char/account back asap as I'm sure everyone else will who has a main or a separate stash/bank alt on that account.

Doesn't help that Customer Support sends me to an Error page so I can't properly report it either..

6

wcf.global.timeFormatLocalized

Dragagon_old

unregistriert

they said it's solved... But I still can't log in. Nothing is solved.
What we should do? Wait untill all of the rest players will be 66lvl already when we'll be able to log in properly?
This is crazy. ;/

7

wcf.global.timeFormatLocalized

Dragagon_old

unregistriert

i have same prob. dunno what they fixed there....... stupid allods, allways some shit wit thos things....

8

wcf.global.timeFormatLocalized

Dragagon_old

unregistriert

I have the same problem as well.

When trying to login it shows all the signs that you haven't re-registered/transfered your account. And when you try to register again it says that the account name/ email address is already in use, so obviously it did accept your registration it just somehow did put it through. For all purposes it looks like they are working with two separate databases that aren't properly connected.

I hope this will be fixed very very soon because I want that char/account back asap as I'm sure everyone else will who has a main or a separate stash/bank alt on that account.

Doesn't help that Customer Support sends me to an Error page so I can't properly report it either..
I have that exact same issue. It`s really frustrating since those of us that are having login issues are being left behind.

9

wcf.global.timeFormatLocalized

Dragagon_old

unregistriert

Problem still not solved... No gm's looking at this forum to keep people at least informed??!

10

wcf.global.timeFormatLocalized

Hi,

- Did you make the transfer from game (pop-up windows) AND from new web site ? (explanation here http://fr.allods.com/forum/index.php?pag…ad&threadID=252)

- Did you received email confirmation ? if no, there working on it, be patient : http://en.allods.com/news/maintenances/transfer-issue-update / http://en.allods.com/news/maintenances/transfer-issue

- Can you log into this website with your new email and password, choosen to be linked to your old Allods account ?

- Are you sure to use the exact same email + pwd you used to create your new my.com account in my.com launcher ?

In case only the last question has a "NO" answer (and all other a "YES" answer), try to contact my.com support : Allods_support@corp.my.com
Allods Online Discord
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wcf.global.timeFormatLocalized

In addition to Gladia's comments, please DO NOT go to My.Com and manually create a new account there.

That will only make things worse.
Have you tried turning it off and on again?

12

wcf.global.timeFormatLocalized

Dragagon_old

unregistriert

Hi,

- Did you make the transfer from game (pop-up windows) AND from new web site ? (explanation here Hi,

- Did you make the transfer from game (pop-up windows) AND from new web site ? (explanation here http://fr.allods.com/forum/index.php?page=Thread&threadID=252)

- Did you received email confirmation ? if no, there working on it, be patient : [url]http://en.allods.com/news/maintenances/transfer-issue-update
/ http://en.allods.com/news/maintenances/transfer-issue

- Can you log into this website with your new email and password, choosen to be linked to your old Allods account ?

- Are you sure to use the exact same email + pwd you used to create your new my.com account in my.com launcher ?

In case only the last question has a "NO" answer (and all other a "YES" answer), try to contact my.com support : Allods_support@corp.my.com[/url]
-yes
-yes
-yes
-NO(invalid username or password, it seems like my account doesn't exist at all)
-yes

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wcf.global.timeFormatLocalized

The issue is *not* resolved for those who have already transferred, all they have done is fix it so it won't happen again.

If you have transferred, you just need to wait.
Have you tried turning it off and on again?

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