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Bought coins its been 4 days and i have not receive them. Send a ticket no respond no auto reply

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MrJackal

Anfänger

  • »MrJackal« ist der Autor dieses Themas

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Bought coins its been 4 days and i have not receive them. Send a ticket no respond no auto reply

I bought 120 dollars worth of coins on 28/3/2014 till now i didnt receive anything I send tickets but no reply not even a auto respond help pls

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Wraith02

Profi

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Hi MrJackal,

I'm sorry to hear that.
Unfortunately we have been having some problems with our support emails not getting delivered back to the users. I hope that these issues will be solved once we move over to the proper my.com support system once that has been unveiled.

Can you PM me with the following details:
Your My.com account:
The payment method you used:
A copy of any receipts/proof of purchase (maybe the transaction failed?):

I will try and see what happened with the transaction / your coins.

-Wraith
The Sky Is Not The Limit, It Is Only The Genesis Of Dreams.
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