Urgent help!

wcf.global.timeFormatLocalized

Anfänger

I downloaded the launcher from the new website, and I tried to get the access to Allods, I typed my transfered NA account's information such email and password, but I found EU servers "New Frontier" and "smuglers paradise" I also found 0 characters in the server, I need help with that! I can't find my toons, what I need to do now?

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2

wcf.global.timeFormatLocalized

Dhamp

Profi

Beiträge: 622

Let me guess, you merged your account, then couldn't log in and reused your email address to make a new account?

Have you tried turning it off and on again?

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3

wcf.global.timeFormatLocalized

bunnymunny

Anfänger

Beiträge: 13

Do I need to make a new account?

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4

wcf.global.timeFormatLocalized

Dhamp

Profi

Beiträge: 622

No, submit a ticket explaining the issue and wait.

Your characters still exist, the access rights went a bit squiffy, thats all

Have you tried turning it off and on again?

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5

wcf.global.timeFormatLocalized

bunnymunny

Anfänger

Beiträge: 13

Can you give me the email wich I can send them ticket pls?

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6

wcf.global.timeFormatLocalized

Dhamp

Profi

Beiträge: 622

Click

Have you tried turning it off and on again?

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7

wcf.global.timeFormatLocalized

Zurion

Fortgeschrittener

Beiträge: 568

Have you tried to acces those servers?
I bet your characters are still there, in New Republic if you had chars on F2P or Smugglers Paradise if you had characters on P2P.

General InGame Rules|| Account Ownership Rules || Forum Code Of Conduct||Signature Rules
Addons that work with 5.0.02
PS: I'm retired. For now, at least.

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8

wcf.global.timeFormatLocalized

Dhamp

Profi

Beiträge: 622

Zitat von »Zurion«

Have you tried to acces those servers?
I bet your characters are still there, in New Republic if you had chars on F2P or Smugglers Paradise if you had characters on P2P.

There's a known issue where this is sadly not the case.

Have you tried turning it off and on again?

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