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Top Up Not working?

1

Thursday, October 2nd 2014, 1:12am

Selodin

Acemi

  • Konuyu başlatan "Selodin"

Mesajlar: 3

Konum: New York

  • Özel mesaj gönder

Top Up Not working?

Received confirmation that the charged went through and it has been 20 mins and still not being credited.

Anyone experiencing it too?


Thanks,

2

Thursday, October 2nd 2014, 1:56am

GuessItsAmber

Orta Düzey

Mesajlar: 447

Konum: In my little corner of YT so stay out of it.

Meslek: Pro Afk'r

  • Özel mesaj gönder

Alıntı sahibi "Selodin"

Received confirmation that the charged went through and it has been 20 mins and still not being credited.

Anyone experiencing it too?


Thanks,
It took me a while to get it yesterday but no where near 20 mins. :(

3

Thursday, October 2nd 2014, 3:07am

Oly

Acemi

Mesajlar: 32

  • Özel mesaj gönder

Ya i know of 4-5 other people who are not receiving the Gpots after payment has been processed.

4

Thursday, October 2nd 2014, 3:37am

Selodin

Acemi

  • Konuyu başlatan "Selodin"

Mesajlar: 3

Konum: New York

  • Özel mesaj gönder

3 hours later and still nothing :( ugh! i double check the charges on my paypal and they both went through but still no crystal in the game..

5

Thursday, October 2nd 2014, 4:37am

hmmod

Stajyer

Mesajlar: 94

  • Özel mesaj gönder

me too 6 hours here


^
we need blue crystal before strongbox finish

:( bad

Bu mesaj 1 defa düzenlendi, son düzenlemeyi yapan "hmmod" (Oct 2nd 2014, 4:49am)

6

Thursday, October 2nd 2014, 8:52am

Meia

Acemi

Mesajlar: 38

  • Özel mesaj gönder

Same here bought 100 euros yesterday and still nothing

7

Thursday, October 2nd 2014, 11:45am

Mhuldoon

Profesyonel

Mesajlar: 567

Konum: Galway, Ireland

  • Özel mesaj gönder

Hey folks,

Just wanted to drop by and let you know that we're aware of the top-up issues and that billing is investigating the matter, which may (or may not) have something to do with PayPal. We'll be restoring transactions that failed over-night, and PayPal has remedied their side, so the issue should not repeat .

We'll get back to you with further information once the matter is fully resolved. Until then - Keep an eye on your ticket, and double check your in-game account once maintenance has ended.

Bu mesaj 2 defa düzenlendi, son düzenlemeyi yapan "Mhuldoon" (Oct 2nd 2014, 11:51am)

8

Saturday, October 4th 2014, 2:28pm

bunzy

Orta Düzey

Mesajlar: 443

  • Özel mesaj gönder

im about to top up, is this still broken ?

Bu mesaj 1 defa düzenlendi, son düzenlemeyi yapan "Mhuldoon" (Oct 4th 2014, 3:09pm)

9

Saturday, October 4th 2014, 2:53pm

hmmod

Stajyer

Mesajlar: 94

  • Özel mesaj gönder

Alıntı sahibi "bunzy"

im about to top up, is this still broken ?
it works now

I try it :thumbsup:

Bu mesaj 1 defa düzenlendi, son düzenlemeyi yapan "Mhuldoon" (Oct 4th 2014, 3:10pm)

10

Saturday, October 4th 2014, 4:26pm

Stankface

Acemi

Mesajlar: 5

  • Özel mesaj gönder

Oh, it works? That must be cool, I still have not gotten my crystals from topping up 3 days ago. Sick!

11

Saturday, October 4th 2014, 4:48pm

bunzy

Orta Düzey

Mesajlar: 443

  • Özel mesaj gönder

it worked for me

12

Saturday, October 4th 2014, 7:06pm

hmmod

Stajyer

Mesajlar: 94

  • Özel mesaj gönder

Alıntı sahibi "user_3678247"

Oh, it works? That must be cool, I still have not gotten my crystals from topping up 3 days ago. Sick!
send ticket

^ ^

13

Saturday, October 4th 2014, 7:26pm

GuessItsAmber

Orta Düzey

Mesajlar: 447

Konum: In my little corner of YT so stay out of it.

Meslek: Pro Afk'r

  • Özel mesaj gönder

Alıntı sahibi "hmmod"

Alıntı sahibi "user_3678247"

Oh, it works? That must be cool, I still have not gotten my crystals from topping up 3 days ago. Sick!
send ticket

^ ^
Mhm shore...just wait till you try to send a ticket. Only way to get them answered fast is for a Mod to see and step in.

14

Saturday, October 4th 2014, 7:29pm

hmmod

Stajyer

Mesajlar: 94

  • Özel mesaj gönder

they have to add other option for charge

paypal and visa not enough

especially for Arab players

15

Sunday, October 5th 2014, 12:35am

GuessItsAmber

Orta Düzey

Mesajlar: 447

Konum: In my little corner of YT so stay out of it.

Meslek: Pro Afk'r

  • Özel mesaj gönder

Alıntı sahibi "hmmod"

they have to add other option for charge

paypal and visa not enough

especially for Arab players
They have paysafecards too

16

Wednesday, November 5th 2014, 11:43pm

Lockdown504

Acemi

Mesajlar: 3

  • Özel mesaj gönder

Used Paypal and never got my crystals. =/, hopefully they come in soon.

17

Thursday, November 6th 2014, 5:53am

Gladia

Usta

Mesajlar: 2,420

  • Özel mesaj gönder

Hello,

Alıntı sahibi "Lockdown504"

Used Paypal and never got my crystals. =/, hopefully they come in soon.

If you receive nothing after 48h, please send a request to customer support with all informations required : http://support.my.com/games/kbPage/10/
Allods Online Discord
Check out the community chat
Choose EU in #language chan
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Clic sur le drapeau EU dans le canal #language

18

Friday, November 7th 2014, 12:51am

Push

Stajyer

Mesajlar: 114

  • Özel mesaj gönder

Alıntı sahibi "GuessItsAmber"

Alıntı sahibi "Selodin"

Received confirmation that the charged went through and it has been 20 mins and still not being credited.

Anyone experiencing it too?


Thanks,
It took me a while to get it yesterday but no where near 20 mins. :(



Amber, why don't you "top up" with me? ;)

over 9000 hours in MSPAINT

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