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Cant buy time for my account....

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41

Saturday, March 21st 2015, 8:25pm

fedehl

Acemi

Mesajlar: 4

  • Özel mesaj gönder

Can't subscribe

2 days without any answer or help from the GM, Supports, or Forum moderators.


I've purchased 1.600 crystals to pay the subscription server, I see the crystal in my lvl 4 toon in the F2P server, but when I'm going to pay for the subscription says that I don't have enought crystals.

Can someone fix this or give my money back ?

42

Saturday, March 21st 2015, 8:48pm

Gladia

Usta

Mesajlar: 2,420

  • Özel mesaj gönder

Hello,

There is an issue with subscription, as you can see in the topic i merged your messages with.
The Support Team is aware of this issue, unfortunatly, i doubt it will be fixed on a week-end :/.

We are all waiting for monday, hoping that there will be no more issues with payment then.
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43

Saturday, March 21st 2015, 8:48pm

Senpai

Orta Düzey

  • "Senpai" adlı kullanıcı yasaklandı

Mesajlar: 199

Konum: Under Novograd

Meslek: Allods Nolife

  • Özel mesaj gönder

Alıntı sahibi "fedehl"

2 days without any answer or help from the GM, Supports, or Forum moderators.


I've purchased 1.600 crystals to pay the subscription server, I see the crystal in my lvl 4 toon in the F2P server, but when I'm going to pay for the subscription says that I don't have enought crystals.

Can someone fix this or give my money back ?

they wont be in the office till monday morning so you won't get a reply for another day and few hrs.
KAPPA

44

Saturday, March 21st 2015, 9:06pm

Avozinho

Orta Düzey

Mesajlar: 255

  • Özel mesaj gönder

This is the 3rd day, for me. was reported on thursday.

I would like to know what would happen if we had 1 million players.

Avo.

45

Sunday, March 22nd 2015, 10:00pm

Senpai

Orta Düzey

  • "Senpai" adlı kullanıcı yasaklandı

Mesajlar: 199

Konum: Under Novograd

Meslek: Allods Nolife

  • Özel mesaj gönder

Sub time now works just bought my time :)
KAPPA

46

Sunday, March 22nd 2015, 10:28pm

Gladia

Usta

Mesajlar: 2,420

  • Özel mesaj gönder

Hello,

Ohh nice ! Thank you for letting us know :).
Allods Online Discord
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47

Sunday, March 22nd 2015, 10:54pm

lunabaguna

Acemi

Mesajlar: 6

  • Özel mesaj gönder

Still not working for me, even with game open and cash shop open. I'm seeing my 1000 crystals in the in game shop, still getting the "Insufficient Crystals" error on the sub page.

48

Sunday, March 22nd 2015, 11:03pm

Avozinho

Orta Düzey

Mesajlar: 255

  • Özel mesaj gönder

Not working for me.

Avo

EDIT: worked. had to logout and exit game, and login again, game and website. it worked 2nd time

Bu mesaj 1 defa düzenlendi, son düzenlemeyi yapan "Avozinho" (Mar 22nd 2015, 11:25pm)

49

Sunday, March 22nd 2015, 11:31pm

lunabaguna

Acemi

Mesajlar: 6

  • Özel mesaj gönder

Worked. I had to log out of both, log in, try 3 times, log out again from both, clear my cache, log into both, try 2 times, and then it worked. Guessing something with caching of user info somewhere along the line, enough logins forces a flush somewhere?

50

Monday, March 23rd 2015, 2:08am

fedehl

Acemi

Mesajlar: 4

  • Özel mesaj gönder

Still not working for me, got the 1.600 crystals in my level 4 toon. Log out like 10 times, cleared cache, loged out of the game too....

Still not working

51

Monday, March 23rd 2015, 2:54pm

Marco

Orta Düzey

Mesajlar: 367

Konum: Germany, Berlin

Meslek: Administration clerk federal government of Berlin

  • Özel mesaj gönder

Worked for me on the first time. Char Taleron is rising again, but only on softmode... so no activity after 10 p.m for me sadly.

Greetings,

Taleron

52

Monday, March 23rd 2015, 3:09pm

witkoklemen

Acemi

Mesajlar: 3

  • Özel mesaj gönder

Same for me i buyit it today with paysafecard i cont see crystal in game and i cant get 1 month subs

53

Monday, March 23rd 2015, 3:20pm

witkoklemen

Acemi

Mesajlar: 3

  • Özel mesaj gönder

ac

Alıntı sahibi "fedehl"

Still not working for me, got the 1.600 crystals in my level 4 toon. Log out like 10 times, cleared cache, loged out of the game too....

Still not working
Wtf going on with this problems i buy it cant get sub for 1 month even in game not showing me i have crystalls

54

Monday, March 23rd 2015, 3:29pm

Gladia

Usta

Mesajlar: 2,420

  • Özel mesaj gönder

Hello,

This issue is still being investigated by the support team.
Stay tune today or tomorrow on Allods Homepage for any news.

Thank you all for your patience.
Allods Online Discord
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Choose EU in #language chan
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55

Monday, March 23rd 2015, 3:52pm

witkoklemen

Acemi

Mesajlar: 3

  • Özel mesaj gönder

hello

Alıntı sahibi "Gladia"

Hello,

This issue is still being investigated by the support team.
Stay tune today or tomorrow on Allods Homepage for any news.

Thank you all for your patience.
well ty mate for that info im just wana play :( i have alredy enought people in world of warcraft :cursing:

56

Monday, March 23rd 2015, 4:09pm

Gladia

Usta

Mesajlar: 2,420

  • Özel mesaj gönder

Hello,

There will be a free month on subscription server, starting tomorrow.
It's official: http://en.allods.com/news/announcements/…-one-month-free
Allods Online Discord
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Choose EU in #language chan
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