Hello,
You don't need to send numerous request, only one is enough.
Please get in touch with a Community Manager by private message on this forum, sending your Ticket ID and reason of your request.
As AOP said, check your spam folder too.
If you have never ever shared your account, then you have to scan your computer with an anti-virus and an anti-malware (for exemple
this one).
I close this topic, nothing more can be done on this forum.