Problem with login. No verification mail.

Friday, March 21st 2014, 8:31pm

Acemi

Well I have other problem wen I tried to reset my password it says " Invalid email address"

Anyone have this problem too or just me ?

Sayfanın en üstüne git

142

Friday, March 21st 2014, 10:36pm

Dragagon_old

Misafir

invalid e-mail adress

Alıntı sahibi "elixion"

Well I have other problem wen I tried to reset my password it says " Invalid email address"

Anyone have this problem too or just me ?

I have exactly the same problem, I did not know what to do and I tried reseting the password (thinking I forgot my password) but it sad that e-mail is invalid (wich cannot be). Also I can not login to anywhere (not my.com not allods.com nor game), and I did not get my verification e-mail.
I tried making new account with new e-mail adress, but when go account transfer i get a message saying that my original e-mail and username are allready merged, and to contact suport.my.com (wich i did but no response yet). :cursing:

Sayfanın en üstüne git

143

Friday, March 21st 2014, 10:43pm

Dhamp

Profesyonel

Mesajlar: 622

Alıntı sahibi "Nokiddin"

I've opened tickets for this bug that I have no toons when I login.
Would I receive some email confirming it was resolved?
How can I follow up with my open ticket?

It's been recieved, you'll recieve an email reply soon enough!

Alıntı sahibi "elixion"

Well I have other problem wen I tried to reset my password it says " Invalid email address"

Anyone have this problem too or just me ?

Alıntı sahibi "MissMaya"

Alıntı sahibi "elixion"

Well I have other problem wen I tried to reset my password it says " Invalid email address"

Anyone have this problem too or just me ?

I have exactly the same problem, I did not know what to do and I tried reseting the password (thinking I forgot my password) but it sad that e-mail is invalid (wich cannot be). Also I can not login to anywhere (not my.com not allods.com nor game), and I did not get my verification e-mail.
I tried making new account with new e-mail adress, but when go account transfer i get a message saying that my original e-mail and username are allready merged, and to contact suport.my.com (wich i did but no response yet).

Can you guys try logging in HERE.

DO NOT CREATE AN ACCOUNT IF YOU CANNOT

Have you tried turning it off and on again?

Sayfanın en üstüne git

144

Saturday, March 22nd 2014, 10:26am

Dragagon_old

Misafir

Alıntı sahibi "user_1079170"

Can you guys try logging in HERE.

DO NOT CREATE AN ACCOUNT IF YOU CANNOT

No, it says "Error: Invalid login or password."

Sayfanın en üstüne git

145

Saturday, March 22nd 2014, 12:10pm

Dhamp

Profesyonel

Mesajlar: 622

Have you received a confirmation email?

Have you tried turning it off and on again?

Sayfanın en üstüne git

146

Saturday, March 22nd 2014, 6:07pm

Dragagon_old

Misafir

Alıntı sahibi "Dhamp"

Have you received a confirmation email?

No. I still did not recieve it.

Sayfanın en üstüne git

147

Saturday, March 22nd 2014, 8:26pm

Dragagon_old

Misafir

i cant login

i got the comfirmation e-mail but i cannot login to my.com (invalid pass or account) and i cant login ingame too (same error message+make sure you are in N/A server).

Sayfanın en üstüne git

148

Saturday, March 22nd 2014, 8:31pm

Dhamp

Profesyonel

Mesajlar: 622

Dewon, try resetting your password.

MissMaya - you'll need a support ticket.

Have you tried turning it off and on again?

Sayfanın en üstüne git

149

Saturday, March 22nd 2014, 9:06pm

Dragagon_old

Misafir

Alıntı sahibi "Dhamp"

Dewon, try resetting your password.

MissMaya - you'll need a support ticket.

I've sent an email to this adress allods_support@corp.my.com yestarday morning with following informations:
Avatar name; Username; gpotato username and my email adress.

Also I explained to them what my problem is and what I tried to do and what I encountered, with attached screenshot of responce i got at allods.com.

If there is another way of sending a support ticket please explain me.

Thank you for your responses

Sayfanın en üstüne git

150

Saturday, March 22nd 2014, 9:10pm

Dhamp

Profesyonel

Mesajlar: 622

I'm not sure if that is linked to the formHERE or not - I would probably do another to be on the safe side.

Have you tried turning it off and on again?

Sayfanın en üstüne git

151

Saturday, March 22nd 2014, 9:13pm

Dragagon_old

Misafir

Then I would have to sign in wich i can not. Maybe I should try with different email adress ( new account) ?

Sayfanın en üstüne git

152

Saturday, March 22nd 2014, 9:19pm

Dhamp

Profesyonel

Mesajlar: 622

Ah, good point, sorry.

Hopefully someone can confirm the support email

Have you tried turning it off and on again?

Sayfanın en üstüne git

153

Saturday, March 22nd 2014, 9:26pm

Dragagon_old

Misafir

Alıntı sahibi "Dhamp"

Ah, good point, sorry.

Hopefully someone can confirm the support email

Yesterday morning I also made a ticket at allods.com, I made a new email adress and registered it to my.com and here, and send them a support ticket containimg my avatar name, username, gpotato username and original email adress.

So I hope somebody will read it eventualy and send me verification email.

Thank you for your help, you are the only one who responded to me and gave me hope.

Sayfanın en üstüne git

154

Sunday, March 23rd 2014, 6:30am

Dragagon_old

Misafir

I seem to be in the same situation as a lot of other folks here in that i try to log in and i get.
Sorry, unrecognized username or password

I try and change password in case something went screwy and i get.

Invalid email address
And as far as i can tell the only E-mail about the transfer i have gotten so far is just telling me how i should go about the process of transferring my account which should have already been done.

Sayfanın en üstüne git

155

Sunday, March 23rd 2014, 10:17am

Dhamp

Profesyonel

Mesajlar: 622

Can you try and merge again, and see what happens?

Have you tried turning it off and on again?

Sayfanın en üstüne git

156

Sunday, March 23rd 2014, 7:45pm

Dragagon_old

Misafir

i had tried a number of times before and i just tried again now and i get taken to a login/registration combo page and i tried punching in my log in info again and got the same result.
Sorry, unrecognized username or password