Allods Online Forum

Alıntı sahibi "CM_official"

Alıntı sahibi "Blodroth"

Alıntı sahibi "Estebanv"

Alıntı sahibi "CM_official"

http://en.allods.com/news/maintenances/transfer-issue-update

We've got two types of issues:

1. Transfer successful, but unable to login. We are working on this issue right now and will send you an email as soon as the solution is found.
2. "My characters are lost" issues, caused by accidental double registration. These cases are much rarer (about 1% of the total). If you think you encounter it, please create a ticket, we will resolve it manually.

What do you mean with double registration? I think im the first case but i don't know. What i did was create a new account on my.com and tried to transfer my account again. The site told me that my id was already transferred though. I created a new account to see if i was having some other kind of technical difficulties to login. I can login with this new account with out problems (to my.com and game also).
I can also proof im the account owner (screenshots). What should i do? i already submitted a ticket with all my info, but there's no reply yet.
Cheers.

I'm having the same problem,already sent a ticket still no answer
so i keep on waiting and hope this problem gets solved soon...

We fixed your account already.

Alıntı sahibi "Anjumamute"

Alıntı sahibi "CM_official"

http://en.allods.com/news/maintenances/t…r-issue-update2


Dear users, We are sorry for the issues we have had with the transfer.

We have fixed the majority of the cases regarding the login problems, Of the total transfers we had, there were issues with 16% of them. We have been working hard and have been able to fix the majority leaving less then 1% of users with login issues.

If you have had this problem, please try logging in again. If you have forgotten your password you can find the password reset link here: http://games.my.com/us/password_reset/

We are still working hard to fix the lost characters issues.

We apologise again for the problems and hope to have everyone sorted as soon as humanly possible.

Your Allods.com team

I did a mail with many screenshoots of my problem, you all ansered with the message to what more 1 hour, i know is hard do many services, and i understand what you all are doing is hard, but just tell more about the status of what happeness, i tryed change my password, but said have a error internal, I tryed do a new account, said i have a account with my email and nickname, what i can do ?

Alıntı sahibi "Cynfeirdd"

I'm unclear on with the avatar name, is that referring to my ingame characters name or username?