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Smugglers Paradise Cant subscribe

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1

26. 05. 2021, 18:24

Cant subscribe

Hi, I returned to allods and wanted to start a subscription. I bought 500 crystals via Paypal but when I want to subscribe I get "Internal service error. Please, contact our support team."



Can you help me?

2

26. 05. 2021, 20:04

Messages: 787

Localisation: Franche comté

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how many time you waiting?

But they say write a ticket and wait
Allods c'est comme une pièce de monnaie pour bien le connaitre je joue les 2 faces ;)

Cybermaman Modératrice FR
invitation discord communauté allods RU + EU https://discord.gg/Qf6nNAXveK

3

27. 05. 2021, 11:26

Please contact the customer support, they will try to help you.

4

27. 05. 2021, 13:01

I did that is the response after I got after several messages with all the information required.



Citation

"Dear Player,
unfortunately, at the moment a subscription cannot be purchased directly. It means that you need to purchase crystals before activating the subscription.

If you have enough crystals on your account, you will be able to buy a subscription.

We apologize for any inconvenience this may have caused and appreciate your understanding.
I just told paypal to cancel my purchase, guess I wont return

5

27. 05. 2021, 16:48

Hit me on discord, I will be able to help! Managed to solve the problem for a few players already. I pity the mods with the simple replies for going to support.

6

04. 07. 2021, 08:23

I did that is the response after I got after several messages with all the information required.


Citation

"Dear Player,
unfortunately, at the moment a subscription cannot be purchased directly. It means that you need to purchase crystals before activating the subscription.

If you have enough crystals on your account, you will be able to buy a subscription.

We apologize for any inconvenience this may have caused and appreciate your understanding.
I just told paypal to cancel my purchase, guess I wont return
I just tried the same thing. They got the money but I don't have a sub. Never had a game make call my bank and report a fraudulent purchase before.

This post has been edited 1 times, last edit by "steve137" (04.07.2021, 08:35)


7

05. 07. 2021, 17:08

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