Smugglers Paradise Cant subscribe

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Shaffi

Anfänger

Beiträge: 2

Cant subscribe

Hi, I returned to allods and wanted to start a subscription. I bought 500 crystals via Paypal but when I want to subscribe I get "Internal service error. Please, contact our support team."

Can you help me?

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Cybermaman-Cotepsi

Profi

Beiträge: 807

Wohnort: Franche comté

how many time you waiting?

But they say write a ticket and wait

Allods c'est comme une pièce de monnaie pour bien le connaitre je joue les 2 faces

Cybermaman Modératrice FR
invitation discord communauté allods RU + EU https://discord.gg/Qf6nNAXveK

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Drakdish

Erleuchteter

Beiträge: 4 753

Please contact the customer support, they will try to help you.

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Shaffi

Anfänger

Beiträge: 2

I did that is the response after I got after several messages with all the information required.

Zitat

"Dear Player,
unfortunately, at the moment a subscription cannot be purchased directly. It means that you need to purchase crystals before activating the subscription.

If you have enough crystals on your account, you will be able to buy a subscription.

We apologize for any inconvenience this may have caused and appreciate your understanding.

I just told paypal to cancel my purchase, guess I wont return

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Dragagon

Profi

Beiträge: 762

Hit me on discord, I will be able to help! Managed to solve the problem for a few players already. I pity the mods with the simple replies for going to support.

Discord: Dragagon#1985
Tons of Allods Online videos!
P2P V F2P comparison here
Allods Online: Smuggler's Paradise discord server (P2P)
Unofficial Allods Online informative fansite

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steve137

Anfänger

Beiträge: 1

Zitat von »Shaffi«

I did that is the response after I got after several messages with all the information required.

Zitat

"Dear Player,
unfortunately, at the moment a subscription cannot be purchased directly. It means that you need to purchase crystals before activating the subscription.

If you have enough crystals on your account, you will be able to buy a subscription.

We apologize for any inconvenience this may have caused and appreciate your understanding.

I just told paypal to cancel my purchase, guess I wont return

I just tried the same thing. They got the money but I don't have a sub. Never had a game make call my bank and report a fraudulent purchase before.