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My.com Cannot login

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1

Thursday, March 13th 2025, 10:06am

menbm

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Cannot login

Tried to login into the game through Steam and MG Launcher but I am always stuck at 'Prepare for first run'. Other games in same launcher require auth to be completed, which doesn't work. I've tried login with email, Steam and Google. Everything seems successful, but login button in Launcher doesn't change so I think login is broken today.

2

Thursday, March 13th 2025, 11:17am

Telisia

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Hello there menbm!

I don´t have issues to login and didn´t hear from anyone else that there´s an issue currently. :wacko:

Maybe restart your PC or otherwise maybe click on verify and fix installed game client files. Hopefully that helps!

Greetings
Allods Online Discord https://discord.gg/CcpVYQvAae

3

Friday, March 14th 2025, 7:58am

u_1276110097

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same here stuck at ' prepare for first run'

4

Sunday, March 16th 2025, 9:56pm

Bullik

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I encountered exactly the same problem

5

Sunday, March 16th 2025, 10:03pm

Bullik

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Я удалял игру три раза, чистил кэш и перезагружал компьютер.

6

Tuesday, March 18th 2025, 4:33pm

Wilbur

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Hello !

The "Stuck at Prepare for first launch" problem has been encoutered by some new players recently and has been discussed on the official discord server but without any solution at this point.

I too have a connexion issue right now but not the same as i have played every day for a bit more than two weeks without any problem prior to that.

So when the launcher is run it tries to automatically connect my account like the usual but the connexion pop up doesn't close and stays blank once connected. It's presence blocks any other interactions with the launcher (impossible to click the play button) appart from closing said pop up, witch disconnects my account.



Thank you and have a nice day :)

And sorry if my english is not very good ^^'

7

Tuesday, March 18th 2025, 5:37pm

Telisia

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Hello there Wilbur!

There have been some issues but we´ve just been told that it should be fixed now! So you should be able to log again!

Greetings and have a nice day! :thumbsup:
Allods Online Discord https://discord.gg/CcpVYQvAae

8

Tuesday, March 18th 2025, 6:27pm

Wilbur

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Yes i didn't notice it was a large scale problem before posting ^^

Thank you, you too :)

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