please PM me your ticket ID and I will ask my bosses to look into it.
I agree it not on, all tickets should be responded to within a reasonable time frame.
please be aware though, that due to the nature of a ticket system, fresh responses will get added to the bottom of the que when submitted, and (to my knowledge) any new replies added before a response will move the ticket back down the que.
edit:
also, no thread should have been deleted about it, if you think your thread has been deleted please PM me the section and approximate time you posted it and I will check if its still available anywhere.
This post has been edited 1 times, last edit by "Wraith02" (Apr 25th 2014, 2:58pm)