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Friday, May 23rd 2014, 1:14pm

Reirei

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This is not about revealing personal cases and repeatadly shutting down threads questioning actions being takin by the company is just idiotic.We dont want to know the individual cases 1 by 1 we want to know how you are going to handle the issue overall as alot of us will be leaving unless we get some form of information as to what the methodology of how people were banned and how u plan to go forwards from here reg the playerbase banned.
Feel free not to divulge individual cases but tell us what the hell is going on.
btw does it mean u missed people as rate is basicly the same as before you reset it?
censorship of people questioning your practises just looks dirty and makes us lose faith in your ability to handle/deal with in game issues.Generic responses are not satisfactory either.
Bunnyz formerly Reirei formerly Dayoffx currently Accendancy scout

2

Friday, May 23rd 2014, 1:22pm

Mizzie

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More than 24h passed and still no reply and they telling us to discuss this shit in support :thumbdown: Feel like we dealing with Gpotato and Webzen and their "we don't care" attitude all over again.
Mizz/TuneTalk :thumbup:

3

Friday, May 23rd 2014, 1:27pm

problem is if they banned you they should have sent you a email with a reason as to why the banned you. if they didn't then they need to start doing so and start acting like a professional gaming company.

4

Friday, May 23rd 2014, 1:33pm

So lets assume they actually posses common sense and admit they got it wrong and eventually unban the people wrongfully banned. That alone will probably take around a month, cause it's rather obvious the people running this game really don't care about their playerbase, as long as they got a few "whales" to fill their wallets. What happens then? How will the people how were affected by these quite frankly idiotic bannings be compensated(not only the people banned, but the people that miss out on raids, astral, dominion by proxy). Most of the top guilds will get screwed in the next month or so because of the actions of the company and the cynical part of me thinks thats exactly what they wanted.

Also censorship of critisism is the best way to commit finicial suicide in the gaming industry.

5

Friday, May 23rd 2014, 1:43pm

So lets assume they actually posses common sense and admit they got it wrong and eventually unban the people wrongfully banned. That alone will probably take around a month, cause it's rather obvious the people running this game really don't care about their playerbase, as long as they got a few "whales" to fill their wallets. What happens then? How will the people how were affected by these quite frankly idiotic bannings be compensated(not only the people banned, but the people that miss out on raids, astral, dominion by proxy). Most of the top guilds will get screwed in the next month or so because of the actions of the company and the cynical part of me thinks thats exactly what they wanted.

Also censorship of critisism is the best way to commit finicial suicide in the gaming industry.
they said that if you account was banned that you should submit a ticket at http://support.my.com/games/formTicket/?&questionId=7
if people don't want submit a ticket then they might as well give up on getting their account back. all they would have to do is say i was banned and i don't know why, anyway to fix this? or something along the lines of that.

6

Friday, May 23rd 2014, 2:05pm

And what about people who submitted a ticket and haven't had a reply for nearly 24 hours?

7

Friday, May 23rd 2014, 2:07pm

And what about people who submitted a ticket and haven't had a reply for nearly 24 hours?
they are probably flooded with tickets right now either that or they are doing the general it has to sit for 48-72hrs before you get a reply back. if you don't get a reply could always send another but there is a chance that it would just put you at the back of the ticket que.

8

Friday, May 23rd 2014, 2:09pm

Doesn't affect me but it feels like those affected deserve a response

9

Friday, May 23rd 2014, 2:54pm

Spinecrawler

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Also censorship of critisism is the best way to commit finicial suicide in the gaming industry.

7-8 (10?) servers in Russia, 1 EU server. "Suicide"? More like clipping nails.


People. Finally action has been taken aginst exploiting players. That means finally Allods got some attention from devs. Finally someone cares about the game and don't f**k around with exploiting bastards who ruin the game. I hope those accounts got perma-banned. It's a good thing. They only need to work a bit on precision. Still that is a good start. I see farward to more improvments in gameplay. It's really.... INTERESTING ;]


10

Friday, May 23rd 2014, 2:57pm

aina92pl

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Finally action has been taken aginst exploiting players. That means finally Allods got some attention from devs. Finally someone cares about the game and don't f**k around with exploiting bastards who ruin the game. I hope those accounts got perma-banned. It's a good thing.
Are you for real?
Better be lucky than good ~


11

Friday, May 23rd 2014, 2:57pm

Nyashiro

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People. Finally action has been taken aginst exploiting players. That means finally Allods got some attention from devs. Finally someone cares about the game and don't f**k around with exploiting bastards who ruin the game. I hope those accounts got perma-banned. It's a good thing. They only need to work a bit on precision. Still that is a good start. I see farward to more improvments in gameplay. It's really.... INTERESTING ;]
Thing is, you are ignorant about the whole thing that has happened. Over 80% of the banned people did nothing wrong. (As silly reason as "clicking accept on the currency exchange in less than 2 seconds is impossible so you must be using a script of some sort.")
Blindoz
Blindos
Blintrez
And so on..

12

Friday, May 23rd 2014, 3:03pm

Yet another very bad troll attempting to nerd bait. Even got 2 poor suckers hooked.

13

Friday, May 23rd 2014, 3:21pm

Spinecrawler

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As i said, this situation is really INTERESTING ;] and I'm looking farward to see it unfold.

And now special news report:
Ever wondered why gpotato never took any action aginst exploiters ? hm ? Didn't care ? Or maybe they had no freakin idea how to resolve this situation? Well it turns out they actually didn't know what to do. I have no idea what script they used to pull this off. Aparently there is no way to detect that kind of exploit or they don't have proper tools to do it. So i think they came with this idea to ban everyone who uses exchange every so often. That means a lot of innocent players got hit but at thesame time guilty ones also got ban. This way they can reset exchange rate to fix economy a bit and prevent further exploiting so other palyers can enjoy more "healthy" game. Hopefully they will look into banning cases separately to detect who actually exploited and who is innocent. You have to understand that probably there was close to no other option to deal with that kind of abuse. At least this time they done something. In the long run this is for better. When Your accounts will be unbanned You can enjoy the game without exploiting maggots ;/ ... hopefully.

Oh yea, correct me if I'm wrong. Weren't the majority of exploiters in NA server? I read the US forum frequently and there was a TON of ppl informing that something is wrong cause exchange rates have gone wild. On the EU server exchange rate was pretty much steady. So maybe that is why majority of yesterday banning involved US players?

This post has been edited 4 times, last edit by "Spinecrawler" (May 23rd 2014, 3:34pm)


14

Friday, May 23rd 2014, 3:36pm

Nyashiro

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Not the majority of banned people, all of the ban victims so to speak were from NA server.
Blindoz
Blindos
Blintrez
And so on..

15

Friday, May 23rd 2014, 3:58pm

Reirei

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Just wow :pinch: grats to sos for there clear but could the gms actualy respond to the concerns of Na players rather then posting congrtalatory notes. in case u havent looked guys is probs hundred posts in last 24 hours on this banning issue which is more traffic then the forums see in 2 weeks.
and to Spinecrawler alot of people have been banned simply for exchanging reasonable amounts of gold for gemshards or vice versa and had nothing to do with tr exploit- for a fact i know of several people involved in exploit who cs themselves up pre merger and still ingame. the exploiters are still playing while innocents are punished for simply using gem shard exchange with no abuse.
Bunnyz formerly Reirei formerly Dayoffx currently Accendancy scout

16

Sunday, May 25th 2014, 8:16pm

I dont even know why player are getting band....

17

Monday, May 26th 2014, 8:35am

Fraust

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The problem with this is that you or anyone else (including me) have no idea of how many players were in fact wrongfully banned. it is ignorant to claim otherwise as players have no proof. All we got in this situation is our word. and it's against theirs.



I know it may sound harsh but its the truth. As I said in another thread, none of the players that are truly guilty will come clean about their actions. This leads the developers no choice but to begin profiling players, looking for signs that would label players as exploiters. Anything that flags your account is what they have to go by. Like the old saying, if it walks like a duck, looks like a duck, sounds like a duck then its a duck.

As far as reasonable replies, it would be a nice courtesy, but the company is not obliged to provide us with one. However, the support tickets are first come, first serve. If you haven't gotten a reply, chances are your way down on the list of others before you or just haven't gotten around to submitting one. Of course there could be other reasons, but these tend to be the most typical reasons of not getting a reply back.

In my honest opinion, I think they did the right thing. But before you start flaming on me, hear me out. You see, they banned multitudes of accounts. I would say they did it without reading the details of the accounts to truly label a player as a exploiter. This is a smart move. Why? Workload. They more than likely have a small amount of employees reviewing each and every single account and all the transactions made to and fro. This is a tedious task to take on. If they did this without locking suspected accounts, additional transactions would continue to take place. Not only making this investigation more tedious but much more difficult as well. But by locking these suspected accounts, it will them to work faster and more accurate to sort them out. I'm sure that after they're finished that the truly innocent players' accounts will be reinstated. it would be nice if they would give a reward of some sort for the terrible inconvenience but I doubt that, unfortunately.

I'd say just give it a little more time guys. They have a lot on their table I'm sure. Best of luck! :D

Sorry for the wall of text. lol.

18

Monday, May 26th 2014, 9:19am

GuessItsAmber

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As i said, this situation is really INTERESTING ;] and I'm looking farward to see it unfold.

And now special news report:
Ever wondered why gpotato never took any action aginst exploiters ? hm ? Didn't care ? Or maybe they had no freakin idea how to resolve this situation? Well it turns out they actually didn't know what to do. I have no idea what script they used to pull this off. Aparently there is no way to detect that kind of exploit or they don't have proper tools to do it. So i think they came with this idea to ban everyone who uses exchange every so often. That means a lot of innocent players got hit but at thesame time guilty ones also got ban. This way they can reset exchange rate to fix economy a bit and prevent further exploiting so other palyers can enjoy more "healthy" game. Hopefully they will look into banning cases separately to detect who actually exploited and who is innocent. You have to understand that probably there was close to no other option to deal with that kind of abuse. At least this time they done something. In the long run this is for better. When Your accounts will be unbanned You can enjoy the game without exploiting maggots ;/ ... hopefully.

Oh yea, correct me if I'm wrong. Weren't the majority of exploiters in NA server? I read the US forum frequently and there was a TON of ppl informing that something is wrong cause exchange rates have gone wild. On the EU server exchange rate was pretty much steady. So maybe that is why majority of yesterday banning involved US players?



You really need to get a clue and get your facts straight before opening your mouth. The majority of the people I know that got banned, got banned due to either selling their (at that time) Gpots while the exchange was high or because they bought or traded gold/gpots with a person that exploited the trade route bug. The ones getting banned for trading with the exploiters are getting banned not knowing they traded with someone that exploited the tr bug.

And if you really did actually read the NA forums good enough, you would have read that some if not most of the people that exploited the trade route bug was banned before the merge/transfer happened.

And by the way, how can what they did be for the better?? A lot of the people I know that were banned were the heavy to moderate CS users that are feeding their paycheck every week.

19

Monday, May 26th 2014, 12:18pm

Spinecrawler

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And if you really did actually read the NA forums good enough, you would have read that some if not most of the people that exploited the trade route bug was banned before the merge/transfer happened.


Yes, I used to read US forum and I don’t recall much
info about mass exploiter bans. There were even players trying to help to solve
this problem providing some information about possible nature of that exploit
and I didn’t see much results. Crystal exchange rates after merge and fact that
more banning was necessary kind of proves that not “most” as You said, but
little to no one was find guilty at the time when it was much appreciated.



And by the way, how can what they did be for the better?? A lot of the people I know that were banned were the heavy to moderate CS users that are feeding their paycheck every week.


If i should get my facts straight than You,
dear sir should get Your head right. Spending
a lot on cs should grant immunity to
banhammer? Really? Forum censorship is one thing but this would be a real
game-killer (and actually was). I thank You for that info. It’s good to know
that there are no equal and “equaler”. I
see things are going in the right direction with allods, finally. (F)Mail.ru, Just
listen to us regarding what to do with
p2p server and I will be more than happy to return J.


You really need to get a clue and get your facts straight before opening your mouth. The majority of the people I know that got banned, got banned due to either selling their (at that time) Gpots while the exchange was high or because they bought or traded gold/gpots with a person that exploited the trade route bug. The ones getting banned for trading with the exploiters are getting banned not knowing they traded with someone that exploited the tr bug.


I.M.O. Fact that some ppl got ban for trading
with exploiters, for me is proof of their own greed and stupidity. If there is
a major s**tstorm going on forums that players are exploiting something and get
super rich super fast than it is a good reason NOT TO buy anything from someone
You don’t know. There may be time when someone asks “how did You get all that
stuff, Cupcake? ;] “ and there will be no way to prove anything. Guess what?
that time finally came, and I’m more than happy.





Yes, the way allods staff approached this
problem is controversial but at least they did something to improve the game,
not just squeeze any cash that is left till game dies. They actually care and
want this game to last ( still I think You got much to learn about how to do
mmo business western style).Read the forums and You will see that bans are
being suspended for the ones that could prove their innocence. It’s time
consuming and annoying but in the long run it may provide good results.

20

Monday, May 26th 2014, 6:35pm

GuessItsAmber

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Quoted from "GuessItsAmber" And if you really did actually read the NA forums good enough, you would have read that some if not most of the people that exploited the trade route bug was banned before the merge/transfer happened.

Yes, I used to read US forum and I don’t recall much
info about mass exploiter bans. There were even players trying to help to solve
this problem providing some information about possible nature of that exploit
and I didn’t see much results. Crystal exchange rates after merge and fact that
more banning was necessary kind of proves that not “most” as You said, but
little to no one was find guilty at the time when it was much appreciated.

See if you did bother to read what I wrote you would have read that I put SOME if not most were banned. I never said most to all were. I know there were some that slipped through the cracks and those are the ones that should have been banned.
Quoted from "GuessItsAmber" And by the way, how can what they did be for the better?? A lot of the people I know that were banned were the heavy to moderate CS users that are feeding their paycheck every week.

If i should get my facts straight than You,
dear sir should get Your head right. Spending
a lot on cs should grant immunity to
banhammer? Really? Forum censorship is one thing but this would be a real
game-killer (and actually was). I thank You for that info. It’s good to know
that there are no equal and “equaler”. I
see things are going in the right direction with allods, finally. (F)Mail.ru, Just
listen to us regarding what to do with
p2p server and I will be more than happy to return J.

Yes you need to get your facts straight dear ma'am. Oh wait I just assumed you were a girl are you?? I know I am. I mean how can you assume I am a sir with the name of GuessIts...........AMBER? And I never said that the cs users shouldn't be banned I just said that the ones that I knew that got banned shouldn't have gotten banned just for selling their fkn GPots. I sold GPots back then to do upgrades, I didn't get banned. WHY? Probably because I only sold a little at a time.

And you wanna talk about equal??? The GM/CM's are still separating only NA and EU see here. Should be simply put as Server First Kill. We were told that we were to be ONE server not one server yet being separated. If that is the way they want to do it then they should just put NA on its own server. And I don't even want to talk about P2P server. I have 2 level 60 toons there that just sit and I do nothing with them because when I log in there is NO ONE on.




Quoted from "GuessItsAmber" You really need to get a clue and get your facts straight before opening your mouth. The majority of the people I know that got banned, got banned due to either selling their (at that time) Gpots while the exchange was high or because they bought or traded gold/gpots with a person that exploited the trade route bug. The ones getting banned for trading with the exploiters are getting banned not knowing they traded with someone that exploited the tr bug.

I.M.O. Fact that some ppl got ban for trading
with exploiters, for me is proof of their own greed and stupidity. If there is
a major s**tstorm going on forums that players are exploiting something and get
super rich super fast than it is a good reason NOT TO buy anything from someone
You don’t know. There may be time when someone asks “how did You get all that
stuff, Cupcake? ;] “ and there will be no way to prove anything. Guess what?
that time finally came, and I’m more than happy



Yes, the way allods staff approached this
problem is controversial but at least they did something to improve the game,
not just squeeze any cash that is left till game dies. They actually care and
want this game to last ( still I think You got much to learn about how to do
mmo business western style).Read the forums and You will see that bans are
being suspended for the ones that could prove their innocence. It’s time
consuming and annoying but in the long run it may provide good results.


Don't treat me like you are superior to me nor treat me like I am stupid. I do know that people are getting their ban lifted as I know of at least 3 or 4 that have had theirs lifted. Point is they could have done it differently then just done a mass ban.

I may at the present time be not too active due to real life going on but I do read the forums here and my guild's forum.

And with that being said I am done in this post and will no longer reply so go ahead and attack me as much as you want.

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