Characters not found

Wednesday, March 19th 2014, 8:25pm

Trainee

After opening up the client, I can't find any of my previous characters, and it sends me to character creation.
I'm pretty sure I transferred everything correctly, so I don't get it. I hope it's just a glitch of opening day.

-Sankhua, 60 Arisen Psionicist-
Little Things You Learned About Allods
New 60 Gear Guide (WIP)

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2

Wednesday, March 19th 2014, 8:44pm

Murtalhas

Beginner

Posts: 31

make sure u are loged in ut account and not on some alt new account u made on my.com but i didn't tested nothign yet just saying maybe u are on a new account so 0 chars

F2P(P2W) Murtalhas - Warden lvl 60 - imps
P2P (subs) Murtalhas - Mage lvl 60 - league

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3

Wednesday, March 19th 2014, 9:01pm

Honeypie

Beginner

Posts: 9

Location: Germany Frankfurt

Occupation: Bauarbeiter

Cant find ma characters too

Everything gone or what? Like Rekenber said: Transfered correctly the account. Logged in with the exact same password + email...

... and now im here to chose between league + empire -.-

.... oh and even better: Account name "Honeypie" is already taken and ma emailadress is already taken too but i cant log into that on .... gnarf! :thumbdown:

Honeypie .... currently searching his characters since the beginning of the patch.

Tank (needless to say more)

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4

Wednesday, March 19th 2014, 9:04pm

Murtalhas

Beginner

Posts: 31

why are u even making post with other account if u are honeypie? for sure u are loged with a diferent acc if not maybe ppl should start sending tickets to see if Gms starts shows up

F2P(P2W) Murtalhas - Warden lvl 60 - imps
P2P (subs) Murtalhas - Mage lvl 60 - league

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5

Wednesday, March 19th 2014, 9:05pm

Jasoneala

Beginner

Posts: 2

I also have no characters on my account

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6

Wednesday, March 19th 2014, 9:25pm

Fittkezo

Beginner

Posts: 34

Location: Sweden

DAFUQ IS THIS SHIT? hope not its all gone, so many hours/days/weeks/moths & cash ive spend on my account.

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7

Wednesday, March 19th 2014, 9:57pm

tigran13

Beginner

Posts: 2

got the same problem ><

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8

Wednesday, March 19th 2014, 9:59pm

Dhamp

Professional

Posts: 622

If you created a My.com account AFTER merging, this will happen.

I strongly recommend logging out and waiting for confirmation from the new team

Have you tried turning it off and on again?

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9

Wednesday, March 19th 2014, 10:03pm

Zeiox

Beginner

Posts: 2

Location: USA

Seem to be having the same problem. My download went fine but when I log in it says I have 0 characters and wants me to make a new one.

Zeionxx (Warrior) Tensess~Yul~Sihal <3

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10

Wednesday, March 19th 2014, 10:04pm

Dhamp

Professional

Posts: 622

Quoted from "Zeiox"

Seem to be having the same problem. My download went fine but when I log in it says I have 0 characters and wants me to make a new one.

Do not make one, log out, and have some patience.

Have you tried turning it off and on again?

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11

Wednesday, March 19th 2014, 10:05pm

Charlesbrnson

Trainee

Posts: 80

Location: California

Mm.. I'm having the same problem. :sleeping:

CharlesbrnsonxAnger Management

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12

Wednesday, March 19th 2014, 10:13pm

Biromir

Intermediate

Posts: 539

Sucks for you guys. I don't have the problem, because I just started over, but I hope this thread can help you. People in the replies have said how they got their characters back:
http://en.allods.com/forum/index.php?pag…ad&threadID=206

Colin Quinn Recipe for success/dinner. 1/2 cup of brass you know whats, a tablespoon of I don't give a care, and a pound of get off my back, jack!

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13

Wednesday, March 19th 2014, 10:19pm

Serifaz

Beginner

Posts: 10

Quoted from "Biromir"

Sucks for you guys. I don't have the problem, because I just started over, but I hope this thread can help you. People in the replies have said how they got their characters back:
Sucks for you guys. I don't have the problem, because I just started over, but I hope this thread can help you. People in the replies have said how they got their characters back:
http://en.allods.com/forum/index.php?pag…ad&threadID=206The replies are not helpful. that was my post, and you can't even do what the guy says to do. because the site won't let you also even if you did. its a regional / technical issue. I can't get on the na servers. I think the na server characters got removed and the en characters are still there. I was on the server sihal and all my characters are gone.

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14

Wednesday, March 19th 2014, 10:20pm

Dhamp

Professional

Posts: 622

EU here and affected.

It's to do with the different merge methods, not the region.

Have you tried turning it off and on again?

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15

Wednesday, March 19th 2014, 10:22pm

Serifaz

Beginner

Posts: 10

Quoted from "Biromir"

Sucks for you guys. I don't have the problem, because I just started over, but I hope this thread can help you. People in the replies have said how they got their characters back:
http://en.allods.com/forum/index.php?pag…ad&threadID=206

it would be nice to get some help on this from an admin or something.
or at least some news of were our characters are. I put in a ticket a while ago with no response.
Kinda makes me uneasy, thinking that there is no response or even an update as to what is happening.
I think my chars are probably just gone. would be a shame.

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16

Wednesday, March 19th 2014, 10:23pm

Dhamp

Professional

Posts: 622

They wont be gone, the databases are not fully migrated within the My.Com domains - just be patient.

There's literally nothing you can do to speed this up and can potentially slow things down.

Have you tried turning it off and on again?

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17

Wednesday, March 19th 2014, 10:41pm

xNosferatux

Beginner

Posts: 32

Quoted from "user_1079170"

Quoted from "Zeiox"

Seem to be having the same problem. My download went fine but when I log in it says I have 0 characters and wants me to make a new one.

Do not make one, log out, and have some patience.

i made a new one on that account i wanted to see the new stats and shit and talk to ppl what now ??

Asc mafia hit car assasination survivor, too stronk i am, ligs preveil GG :thumbup:

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18

Wednesday, March 19th 2014, 10:43pm

Dhamp

Professional

Posts: 622

Quoted from "xNosferatux"

Quoted from "user_1079170"

Quoted from "Zeiox"

Seem to be having the same problem. My download went fine but when I log in it says I have 0 characters and wants me to make a new one.

Do not make one, log out, and have some patience.

i made a new one on that account i wanted to see the new stats and shit and talk to ppl what now ??

Delete it and hope you haven't just created a data conflict that will make it harder for your actual characters to be migrated.

Have you tried turning it off and on again?

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19

Wednesday, March 19th 2014, 10:43pm

Oracle

Intermediate

Posts: 193

Location: Sarnaut

Occupation: Translator

Just be patient

once your characters have transferred they will appear on your account and you will be able to login with them

• Heart of the World • Colors of War • Forgotten Legends • Broken Chains •

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20

Thursday, March 20th 2014, 12:56am

splifftime

Beginner

Posts: 12

my girlfriend has an account and shes able to connect why not me.

the only difference between us is that she didnt create a my.com account she just did the merge process and it works for her.

Me i did the authorization thing on top left of the client and register with same e-mail has my NA account and game opens but no tooon anymore D:

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