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Client Cannot see character!

1

Thursday, November 13th 2014, 7:09pm

KawaiiWaffle91

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Cannot see character!

Hello. I just installed this game today. Everything is 100% downloaded etc. I login to make a character and there is NOTHING on my character creation screen. I've been browsing forums all damn night for a solution and not a single one has worked! It seems people are saying Avast is an issue with the game. I don't even have Avast. I've tried uninstalling and reinstalling but no luck. I've tried repairing the game. I have tried EVERYTHING and it is getting rather frustrating. Such a damn shame. Looked like a decent game. Someone please help? :pinch:

2

Thursday, November 13th 2014, 10:00pm

Gladia

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Hello,

Can you post a screen of your character creation ?
Is it normal with no characters, or some kind of a black screen ? http://support.my.com/games/kbPage/168/

What launcher do you use ?
You can launch the game directly with the Allods Launcher, in your "bin" folder : C:\MyGames\Allods Online XX\bin -> launcher.exe in admin mode

Are you sure everything is 100% download ?

Did you update your graphic card drivers ?
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3

Monday, November 17th 2014, 12:41pm

Arlandrio

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I've the same problem. Here, have a screenshot. I tried different video settings, from low to max. Side note, this is not my normal PC. I copy/paste the game folder into the hard drive for a cyber, so people who doesn't have a PC can play it there. I did this when gPotato had their USA servers and worked just fine. Maybe now cannot work that way?

4

Monday, November 17th 2014, 12:59pm

Klarisse - Lysonia

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Hi, for your problem just uninstall avast.
Lysonia - Requiem, guilde Française - Empire (Evolution)

5

Monday, November 17th 2014, 12:59pm

Gladia

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Hello,

What is the antivirus on this computer ?
Avast Antivirus creates a conflict with Allods, and the only solution is to remove it from the computer and install another antivirus.

Other solutions are :
- Update your graphic drivers
- Launch the game with the other launcher (i.e. Allods Launcher if you use My.Games, or My.games if you use Allods launcher) and see if it changes anything.
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6

Monday, November 17th 2014, 2:20pm

Arlandrio

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Thank you. Unfortunately uninstall Avast is not a real option, since I don't own the place. What a shame, well, I'll just have to play it from home.
Would work if I deactivate Avast? Or is more like the game will not run properly while Avast stays installed in the PC?

7

Monday, November 17th 2014, 2:59pm

Gladia

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Hello,

As we said, the only solution is to remove Avast Antivirus :/. Players tried to disable it, but it doesn't solve the problem.
That's a well known issue for a long time now, Avast company never changed anything unfortunatly.
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8

Monday, November 17th 2014, 5:30pm

Arlandrio

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Ok. Thanks a lot for such fast reply.

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