What is normal?
I mean, I understand. I honestly want it severely reduced considering ANY new player (especially a free to play one) is not going to be willing at this point to put in the effort to farm at these rates.
But what is normal?
Right now it is 85~:1.
Is normal half that?
Is normal a third of that?
Is normal 1:1?
You have to add more to this.
"Nothing more to add to that."
This is the exact example of useless information.
You provide a problem without a solution.
Problems without solutions are problems.
Provide a reasonable solution and maybe they will hear you out.
I personally think a reset of crystals (held at [for about 2 months]) to about ~40:1 would be good.
Our crystal ratio is not the same and never will be what it was before the TR bug, before our merge.
Even well before the TR bug, NA's crystals ratio was much higher than EU's, therefore, naturally it was going to raise.
We also have a SIGNIFICANT gold increase to everyone.
Which is also going to cause a natural rise.
So, what we all want...that 20:1 or lower, will not and can not happen again.
I think "Normal" would be about 40:1 and I am absolutely 100% for fixing the ratio.
However!!!!!!!!!!!!!! In order to avoid having to do this constantly.........
The gem shard ratio needs to be lowered to "40:1" (or whatever that ratio is that is acceptable) and FROZEN. So that people can still USE it and exchange crystals and gold, however, it will not increase or decrease in price. This will allow for all of those with large quantities of gold that they're holding onto, to not raise the crystal ratio for everyone else. After this has been done for a month, two months, six months (whatever the acceptable amount of time is) then unlock the crystal price and let it rise 100% NATURALLY (without some TR buggers gold and crap.) Natural rise WILL occur, of course it will. As we level we get more gold from quests and what not, however, we also have to spend more gold on other things, so it "kind of" evens out. But the longer the game lives, the higher the crystal ratio will go.
TL;DR version:
Yes, reset the crystal ratio to a lower amount. Freeze that crystal ratio (but allow usage of the exchanger) for a month or two or six, then unfreeze it and let crystals rise NATURALLY without exploit influenced gold. This is your best (and in MY opinion ONLY) solution to this problem, I believe.
Thanks for readin'