Got the same problem in Germany, took me half a day to update to the actual patch. I couldn't find the problem, funny thing is my wife connects trough same provider, but different computer, but has none of these issues. The my.com thing is really not cool, seems it downloads per Bittorrent but when I use bittorrent client I can easily achieve 5 MBIT... and also ingame no issues, fine ping, only the downloading has this problem. Just let it happen, leave the computer on over night, and it shall pass. GL