Client Autforization failed

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Thursday, June 4th 2015, 7:05pm

roxisq

Beginner

Posts: 1

Autforization failed

I just downloaded game, created account. When i trying to log in i got this message "Autforization failed : a connection could not be enstablished". What should i do?

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Thursday, June 4th 2015, 11:58pm

user_4479013

Beginner

Posts: 1

I just made an account aswell, registered my my.com through my email and im still getting authorization failed, can anyone help?

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Friday, June 5th 2015, 7:19am

Akimbo2k15

Beginner

Posts: 1

authorization failed

hey i jst downloaded the game...n it installed without any error or bug...bt when i click play button
and try to log in...it says 'ATTENTION:authorization failed.connection could not be established'

plz help me out!!!

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Friday, June 5th 2015, 11:23am

letsrage2

Beginner

Posts: 1

Same problem here

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Friday, June 5th 2015, 12:15pm

Gayaka

Beginner

Posts: 2

I have same problem any suggestions?

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Friday, June 5th 2015, 2:29pm

Gladia

Master

Posts: 2,420

Hello,

Do you still have this issue today ?
Yesterday was a patch day, so servers were down a large part of the day.

I would suggest you all send a request to support team, with every information about your operating system, firewall and antivirus.
http://support.my.com/games/kbPage/137/

I'd also suggest to launch the game in administrator mode, turn off you anti-virus, and check your firewall settings, and see if it changes anything.

EDIT : another suggestion:
Launch the game in administrator mode, directly from the Allods Launcher (and not the My.Games Launcher). You'll find the Allods Launcher here:
"[your hard drive]:\MyGames\Allods Online\bin" and then search for a file called "launcher.exe" or "launcher" depending on your Windows explorer settings.

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This post has been edited 2 times, last edit by "Gladia" (Jun 5th 2015, 2:35pm)

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Friday, June 5th 2015, 2:41pm

Ariwald

Beginner

Posts: 4

I have this problem too and do what i can but still dont work . And I just won to play nice go suport.

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Friday, June 5th 2015, 2:58pm

qkwefx

Beginner

Posts: 1

Also having the problem and none of the suggestions work. Please fix it ASAP, christ.

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Friday, June 5th 2015, 3:08pm

Livia

Beginner

Posts: 1

Same here. Also, at my.com website in the security panel it says that my e-mail has not been verified, even though I clicked the link they've sent me and it said it was then. When I click "send confirmation code again" there's an internal error. Don't know if these problems are related somehow...
Hope someone fixes it soon, it's been like this since yesterday.

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Friday, June 5th 2015, 3:24pm

Fayne

German Community Manager

Posts: 880

Hello everyone,

We are investigating the issue. Sorry for the inconveniences and thank you for your patience while this is being resolved.

Cheers,
Fayne

Viele Grüße,
Fayne
Deutsche Allods Community Managerin

Allods Support | Spielregeln | Forenregeln | Accountregeln | Forensignaturregeln