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41

Saturday, March 22nd 2014, 3:07pm

hey guys)
Ariella-Lata here)

i got my avatars back))

1 step log out from this forum and allods.com!!!
2 step create new e-mail
3 step log in gPotato as usual y do it
4 step transfer
5 registrate new acc on My.com with new e-mail

thanks to all for tips)

42

Saturday, March 22nd 2014, 3:30pm

If only I'd suggested that several posts ago... ;)
Have you tried turning it off and on again?

43

Saturday, March 22nd 2014, 3:39pm

hey guys)
Ariella-Lata here)

i got my avatars back))

1 step log out from this forum and allods.com!!!
2 step create new e-mail
3 step log in gPotato as usual y do it
4 step transfer
5 registrate new acc on My.com with new e-mail

thanks to all for tips)
my account has already been migrated it says

44

Saturday, March 22nd 2014, 5:39pm

Posts: 80

Location: California

  • Send private message

hey guys)
Ariella-Lata here)

i got my avatars back))

1 step log out from this forum and allods.com!!!
2 step create new e-mail
3 step log in gPotato as usual y do it
4 step transfer
5 registrate new acc on My.com with new e-mail

thanks to all for tips)
sadly, i've tried this and didn't work.
CharlesbrnsonxAnger Management

45

Saturday, March 22nd 2014, 5:49pm

hey guys)
Ariella-Lata here)

i got my avatars back))

1 step log out from this forum and allods.com!!!
2 step create new e-mail
3 step log in gPotato as usual y do it
4 step transfer
5 registrate new acc on My.com with new e-mail

thanks to all for tips)
sadly, i've tried this and didn't work.

That's because you don't have the same issue.
Have you tried turning it off and on again?

46

Saturday, March 22nd 2014, 6:09pm

How much longer?

Yesterday, they said it was 16%...now it's 1% since last night but still I didn't get any email or any response that my ticket is being handled...
It's really annoying.
Can any1 from the Allods team comment and advise on the estimated time for solution?

47

Saturday, March 22nd 2014, 6:12pm

It's not about an estimated time for a solution.

The 16% was a different issue.

They have one, it just takes time to actually implement it, as each affected user needs to be corrected by hand.

They can't run a script to fix this.
Have you tried turning it off and on again?

48

Saturday, March 22nd 2014, 11:00pm

It worked for me, since I finally decided to try it.
You have to have one my.com id for your NA gpotato ID, and a different one for your EU ID.

49

Sunday, March 23rd 2014, 12:51am

Cynfeirdd

Beginner

Posts: 32

Occupation: Professional Procrastinator

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Sigh, I'm getting really tired of this, characters still missing and still haven`t been contacted by the support.
At this rate, I`ll be so far behind it won't even be funny.
League
-Cynfeirdd lvl 51 Bard (Inactive)
-Lustfull lvl 45 Summoner(Inactive)
-Pridefull lvl 55 Paladin

PLEASE FIX MISSING CHARACTERS

50

Sunday, March 23rd 2014, 12:56am

Cynfeirdd, can you confirm exactly what is wrong in your case?
Have you tried turning it off and on again?

51

Sunday, March 23rd 2014, 1:04am

Cynfeirdd

Beginner

Posts: 32

Occupation: Professional Procrastinator

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Dat 1% basically...


The duplicate accounts is it called? Can login fine, just the characters missing.
Even have screenshots of gold, gear and items in the bank :(
League
-Cynfeirdd lvl 51 Bard (Inactive)
-Lustfull lvl 45 Summoner(Inactive)
-Pridefull lvl 55 Paladin

PLEASE FIX MISSING CHARACTERS

52

Sunday, March 23rd 2014, 1:07am

Ah :(

It's totally out of our hands then.

Fingers crossed for you chap(ette)!

Can you just try changing your username here: http://en.allods.com/user
Have you tried turning it off and on again?

53

Sunday, March 23rd 2014, 1:11am

Cynfeirdd

Beginner

Posts: 32

Occupation: Professional Procrastinator

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Yeah, I just can`t change it to ilidril, as that`s what the first account was I guess.
Seeing as no one else would have that name....
League
-Cynfeirdd lvl 51 Bard (Inactive)
-Lustfull lvl 45 Summoner(Inactive)
-Pridefull lvl 55 Paladin

PLEASE FIX MISSING CHARACTERS

54

Sunday, March 23rd 2014, 1:13am

Are you also getting an error based on the email address?
Have you tried turning it off and on again?

55

Sunday, March 23rd 2014, 1:14am

Cynfeirdd

Beginner

Posts: 32

Occupation: Professional Procrastinator

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No, I`m not getting any errors other than the missing characters.
League
-Cynfeirdd lvl 51 Bard (Inactive)
-Lustfull lvl 45 Summoner(Inactive)
-Pridefull lvl 55 Paladin

PLEASE FIX MISSING CHARACTERS

56

Sunday, March 23rd 2014, 1:16am

Hmm, odd.

It's not quite the same as the issue I encountered then.

What happens if you try and re-merge the account?
Have you tried turning it off and on again?

57

Sunday, March 23rd 2014, 1:21am

Cynfeirdd

Beginner

Posts: 32

Occupation: Professional Procrastinator

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Following the process of gpotato.com signing going to the allods official page then transfering the acount I get the following.


Hello, Ilidril. Your gPotato ID has been already migrated to the My.com account base if you experiane any issues while log in to the game, write to support.my.com
League
-Cynfeirdd lvl 51 Bard (Inactive)
-Lustfull lvl 45 Summoner(Inactive)
-Pridefull lvl 55 Paladin

PLEASE FIX MISSING CHARACTERS

58

Sunday, March 23rd 2014, 1:22am

It almost sounds like it's set up correctly :S

Are you actually getting the Create a New Character screen when you select a server, or just seeing 0/0 and calling it quits?
Have you tried turning it off and on again?

59

Sunday, March 23rd 2014, 1:24am

Cynfeirdd

Beginner

Posts: 32

Occupation: Professional Procrastinator

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Yeah I get taken to the New character screen, when I go back to the server selection, shows 0 characters on both servers, I only use the f2p though.
League
-Cynfeirdd lvl 51 Bard (Inactive)
-Lustfull lvl 45 Summoner(Inactive)
-Pridefull lvl 55 Paladin

PLEASE FIX MISSING CHARACTERS

60

Sunday, March 23rd 2014, 1:25am

I'm out of ideas then, unless you migrated to a different email address :(
Have you tried turning it off and on again?

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