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error 403 cant transfer

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21

Sunday, March 23rd 2014, 2:26am

Dhamp

Professional

Posts: 622

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Can you get the full website address?
Have you tried turning it off and on again?

22

Sunday, March 23rd 2014, 2:29am

Dragagon_old

Unregistered

error 403 cant transfer

Here, with the web address that says /migrate/...

http://imgur.com/jTa3N3g

23

Sunday, March 23rd 2014, 2:34am

Dhamp

Professional

Posts: 622

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Well, I'm out of ideas.

A 403 error is a permissions issue - for whatever reason, the permissions to your account isn't letting you merge it.

There's nothing that can be done from your end, you'll need to log a support ticket and wait :(
Have you tried turning it off and on again?

24

Sunday, March 23rd 2014, 2:36am

Dragagon_old

Unregistered

error 403 cant transfer

I did log support tickets with both gpotato and Allods.com.
Gpotato just said to reset password which I did but it didn't help.
Allods.com hasn't replied yet.

Guess I'll just wait and submit another ticket in a couple of days.
Thanks anyway.

25

Sunday, March 23rd 2014, 2:38am

Dragagon_old

Unregistered

error 403 cant transfer

Thanks, I hope they fix this soon.
Will check back for an update later.

26

Sunday, March 23rd 2014, 2:43am

Dhamp

Professional

Posts: 622

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It's probably worth sending them an update including the full address that gives you the 403 error - with that they can see the exact point of failure for the permissions.
Have you tried turning it off and on again?

27

Sunday, March 23rd 2014, 2:43am

Dragagon_old

Unregistered

error 403 cant transfer

Just in case, I've submitted another ticket to Allods.com using the "Customer Support" link at en.allods.com.

28

Sunday, March 23rd 2014, 2:45am

Dragagon_old

Unregistered

error 403 cant transfer

Yes I included the image link and a longer description.
No emails from the support team yet, so I will wait. Thanks.
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