Problem with login. No verification mail.

Monday, March 24th 2014, 7:13am

Dragagon_old

Unregistered

was able to login to the game with the reset password option after the verification email finally resent, but im still unable to log into the website or the game properly, i have to use the my.com games app to login and see my characters... and of course no login to the site means no tech support availability for my main account...

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162

Monday, March 24th 2014, 7:16am

Dragagon_old

Unregistered

Quoted from "Da4242"

was able to login to the game with the reset password option after the verification email finally resent, but im still unable to log into the website or the game properly, i have to use the my.com games app to login and see my characters... and of course no login to the site means no tech support availability for my main account...

i get the following msg on the website when i try to login

"Internal service error, Please contact our support team."

and in the game i get

"a connection could not be established"

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163

Monday, March 24th 2014, 7:30pm

SF2.1

Beginner

Posts: 4

Ok so what am i to do next i still do not have my account back.
i tried to transfer again but looks like my Gpot account is ether gone or buggered up so now it literally is in the hands of my.com.
if for some reason i can not get my account back i won't be mad i just won't play this game anymore as it is not worth wasting my time.
i think the only way there might be a chance of convincing me to start fresh would be two characters 1 on each faction side with a full load of level 10 runes but other then that nothing i can think of would make me start over.

Sorry if i sound impatient or rude i am just stating my mind on this and not intending this to sound like a threat or ultimatum.
Anyway thanks for what ever assistance you can give anyway.

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164

Monday, March 24th 2014, 7:36pm

Dhamp

Professional

Posts: 622

What exactly is the problem SF2.1?

Have you tried turning it off and on again?

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165

Monday, March 24th 2014, 9:09pm

SF2.1

Beginner

Posts: 4

Sorry if i misunderstood but i had thought that creating a new account was going to lead to something that would involve the recovery of my transferred account.

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166

Monday, March 24th 2014, 9:12pm

Dhamp

Professional

Posts: 622

What exactly is the error you get when you try to merge your old gpotato account?

Have you tried turning it off and on again?

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167

Tuesday, March 25th 2014, 3:32am

SF2.1

Beginner

Posts: 4

What is the error you ask?
Well lucky for me this time i am the error that is human error.
I misunderstood some of the instructions so i never finished the migration process one of thous moments when like in your signature the problem was that simple.
Apologies if i let a bit of a mental fart out on the forum with my other posts hope it does not get too stinky.
Now i will bow deeply and beg forgiveness for wasting your time and bid you farewell and good hunting.