Topping Up!

Saturday, March 22nd 2014, 5:35pm

Beginner

I tried to purchase with US credit card, but it tells me there is a problem everytime I try. Is that something that everyone is experiencing?

Go to the top of the page

2

Saturday, March 22nd 2014, 6:16pm

Nyarlathotep

Trainee

Posts: 59

Location: Germany

The whole billing system is still under construction.

Go to the top of the page

3

Saturday, March 22nd 2014, 6:24pm

bunzy

Intermediate

Posts: 443

try using 1000 increments, i had a problem topping up with paypal, i finally tried 1000 and it went thru

Go to the top of the page

4

Sunday, March 23rd 2014, 5:46pm

lisaleu

Beginner

Posts: 5

Hmm, I tried 1000 and atleast it let me put in my CC info. Now, nothing shows up in Cash shop.

Idk whats going. Anyone know anything else if they are still under construction? I even sent help request.

Go to the top of the page

5

Thursday, March 27th 2014, 1:01pm

lisaleu

Beginner

Posts: 5

Anyone else having problems with TopUp system? I have used my US credit card 2x and still do not receive my boutique coins. Very unhappy

Go to the top of the page

6

Thursday, March 27th 2014, 1:18pm

bunzy

Intermediate

Posts: 443

damn, it worked for me when i used paypal

Go to the top of the page

7

Thursday, March 27th 2014, 1:19pm

lisaleu

Beginner

Posts: 5

I have also sent help ticket 2x and they don't respond to me. Not a happy person atm..

Go to the top of the page

8

Thursday, March 27th 2014, 1:26pm

Slikgraphikss

Trainee

Posts: 84

Location: Botosani Romania

Occupation: bartender

We gonna get paysafecard top up to ?

Go to the top of the page

9

Tuesday, April 15th 2014, 5:08pm

Buck

Beginner

Posts: 19

Location: UK

I submitted a ticket about the problems with topping up. No matter what payment I selected, I got the error message.

The reply I received stated they were aware of the problems and it should be possible to top up, but only to a maximum of 50 US Dollars or Euros. I tried this and it works. You can also top up less than this. I was informed that they are working on improving the error message. No mention of increasing the amount you can top up though.

Go to the top of the page