Almost two weeks have passed since the patch update, and nothing has been done regarding the recent cheating in Arena of Heroes. Several players have exploited and are slowly getting away with it. This is not fair for those who have went countless times only to be passed by cheaters with an unfair advantage in manipulating the mechanics of the instance.
On the Russian version of the game, the management investigated and found some parties using this vulnerability and punished them accordingly. Here is what the Russian management had to say on the matter,
"Unfortunately, even among the strongest groups were identified using gaming vulnerabilities that allowed unfairly to go through a large number of waves. We have carried out a careful investigation. According to the results, 54 frauds were removed from the ranking lists. They do not receive a reward, and their characters will be given the title "Pathetic cheater."
https://allods.mail.ru/news.php?article=6292 (link for reference)
This is a known exploit that was also used in our version of the previous patch, yet there has been no investigation on the matter when support ticket responses seem to indicate so, while several of the cheaters play punishment free with rewards that are not rightfully theirs. All I ask is for this issue to be looked into and for rewards to be revoked and redistributed to the legitimate winners.