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1

Wednesday, April 2nd 2014, 3:13pm

transfer problem

Hello to all
I last night I tried to transfer my main account in the European Italian.
The problem is that I have done in the confirmation of the transfer log to the place of registration.
I put the data in the log of Italian (which does not include your email address and password) and I confirmed.
After confirming I tried to log on the game, it gives me error in the email or password.

How should I solve the problem?


Thank you all in advance.

2

Wednesday, April 2nd 2014, 3:20pm

Dhamp

Professional

Posts: 619

Location: UK

Occupation: Enterprise Grade IT Support

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Did you receive a confirmation email?
Have you tried turning it off and on again?

3

Wednesday, April 2nd 2014, 3:21pm

4

Wednesday, April 2nd 2014, 3:39pm

Hi,

How do you try to log in the game ?
Your new email and pwd or old ID and pwd ?
You need to log in with new email + pwd

Contact Allods Staff (CM) or send an email to explain what happened (no confirmation email) : Allods_support_fr@corp.my.com
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