Allods Online Forum

Go to http://en.gpotato.eu/transfer/allods.aspx and link your old account with your new my.com account.

Note as you left for patronage.:

Starting with lv 16/17(??) you get a daily quest, allowing you to "buy" incense from the cs for free. You have also the ability to get 4h of free cs-pots using another daily.

Hi Krypton,

Allods did indeed change publisher.
to access your existing characters you will need to transfer your gPotato ID onto a new my.com account.

1. Click here for the EU transfer page.
2. Click Transfer in the top right hand and login with the account you used for Allods. It will be the same Id and password that you used to login to the game.
3. You will be returned to the transfer page after logging in. Now click Transfer again and you will be taken to www.allods.com.
4. Where it says Register for my.com enter a valid email address (make sure you can remember it cause you will use it to login to the game), a username (this will be your forum name) and a password. Click that
5. you agree to the terms and conditions and press Register, If you already have a my.com account (that you have not already tried to log into the game with) then being logged in should do.
6. You will be asked if you want to migrate the account to your my.com account. Click the button that says Migrate and then you’re account has been transferred.
7. If you want to be sure the transfer has occurred please go to: http://en.allods.com/user# and check the message regarding account bindings (please do that before logging into the game, as connecting to the Allods server before a transfer has happened will make it unavailable for transfer.
8. click download and download the latest version of Allods.

If you have already logged into your my.com account, then you can either contact the support and ask them to reset the account, or you can register a new my.com account for step 4 and complete the transfer that way. Registering the new account is by far the quickest method.

If you have any troubles feel free to send me a PM and I will try my best to assist you.

-Wraith

sounds like your account might have been flagged as inactive..

how long ago was it you stopped playing? (sorry I'm not familiar with most of the time frames before the merge, so I can't guess if your account would fall under the inactive status or not based on your description).

http://support.my.com/games/formTicket/?&questionId=54
You will probably have to contact the support and ask them to look into it the case for you.

-Wraith

That would explain it then,

Have fun with the new class, just be prepared to register a new account when it comes to getting to your old characters. I'm not sure the exact technical reasons, but once you have logged into the game with a new my.com account, the become unavailable for transfer.

As for the Loading Resources issue..
Has the game fully downloaded yet? or is there still a progressive download going on? (if you look at the launcher it should show you)

-Wraith

Hi Krypton,

As mentioned before about it having been 1-2 years since your last log in.
I believe that accounts that were not logged into after 6 months or so it was flagged as inactive (or something similar), and it seams our system does not reconise the inactive accounts for some reason.
Don't worry, your character should still be in our database, it just requires the supports assistance.
As you said you have already submitted the ticket, its best to wait for the reply there

If you've not heard back from them by next week, or have anything else you need help with then please send me a PM, and I will do what I can

-Wraith

Try pressing Alt+Enter, see if that makes it full screen.

Hi Krypton,

Have you tried going into the options and turning on (and off) full screen in the video options?
That might bring back the top toolbar.

-W