Hi Krypton,
Allods did indeed change publisher.
to access your existing characters you will need to transfer your gPotato ID onto a new my.com account.
1. Click
here for the EU transfer page.
2. Click
Transfer in the top right hand and login with the account you used for Allods. It will be the same Id and password that you used to login to the game.
3. You will be returned to the transfer page after logging in. Now click
Transfer again and you will be taken to
www.allods.com.
4. Where it says Register for my.com enter a valid email address (make sure you can remember it cause you will use it to login to the game), a username (this will be your forum name) and a password. Click that
5. you agree to the terms and conditions and press
Register, If you already have a my.com account (that you have not already tried to log into the game with) then being logged in should do.
6. You will be asked if you want to migrate the account to your my.com account. Click the button that says Migrate and then you’re account has been transferred.
7. If you want to be sure the transfer has occurred please go to:
http://en.allods.com/user# and check the message regarding account bindings (please do that before logging into the game, as connecting to the Allods server before a transfer has happened will make it unavailable for transfer.
8. click download and download the latest version of Allods.
If you have already logged into your my.com account, then you can either contact the support and ask them to reset the account, or you can register a new my.com account for step 4 and complete the transfer that way. Registering the new account is by far the quickest method.
If you have any troubles feel free to send me a PM and I will try my best to assist you.
-Wraith