players who enjoy conversation are on the forums or some players use "telephone software" to communicate together
those you will meet ingame directly usually are busy or communicating with someone else already or have simply disabled the chat
if you have any questions about the game leave them here and you will get answers
i also love to have good conversations on the forum but once i have time to play the game i become a quite "silent" player and sometimes even disable the chat so i wont get disturbed - i focus on playing and not on chatting
as for guilds, i think players tend to be reserved because its often that there is a new player, you spend time and effort teaching him things and a few days later he never comes online again - thats frustrating
also the "big" guilds are endgame - focussed i guess so a non-maxlevel is not what they look for
to judge "the community" take a look at the forum, there are plenty of helpful and willing veterans and like every other internetgame there are trolls, flamers and silly players too
but in allods the normal / nice players are in a majority (compared to the many other internetgames i have played)
so welcome to the new game - if you need help we are here for you