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This post has been edited 1 times, last edit by "BLueFalcon" (Jan 26th 2018, 2:24pm)
and even the funniest part is you unbanned ppl who bought 1000% sure at mmose and they already can play
How can you say that? How can players know where others get their crystals? How can you know in advance that you'll trade with a legal player? It makes no sense, at all, what you're saying...only admins or what so ever can see unlegal founds in-game, but one things is sure and I agree with you, we're paying for something thats not concerns us, admins or those who have the power to do something about it, do nothing! Most people were banned unfairly! As told by Allods Staff "most" people who send a ticket are already unbanned...thats not true!!! It takes time to review each ticket , but to mass ban accounts was something you've done very quickly! Allods community don't understand the different purposes who take to unban some and keep others without a response!don't take their items! let them stay at 75 level!
Please do not submit multiple tickets, since it only puts a heavier load on support.Did send a ticket. After I did send through another ticket
All new tickets get a fast review to determine whenever they were filtered correctly or not, so that they can receive the appropriate attention on time. If not, they get sent to the correct category or closed, in case of duplicates.And then they can respond within a minute and close the proofs... within a minute... but the other ticket didn't even get a response, it's still in queue.
All new tickets... the ticket I'm talking about that is still in queue was a new ticket too...All new tickets get a fast review to determine whenever they were filtered correctly or not, so that they can receive the appropriate attention on time. If not, they get sent to the correct category or closed, in case of duplicates.And then they can respond within a minute and close the proofs... within a minute... but the other ticket didn't even get a response, it's still in queue.
The tickets that require an actual investigation take more time, since all the infomation needs to be checked and verified.
All our team is currently doing its best to go through the tickets, please wait for a reply.
It's exactly thatFunny how we have to prove that we payed you guys money... not like u have a billing department...
Seems like you realy checked all the details before doing a mass ban.... not.
You fucked up. Just admit it.
Unban everyone and do the job right and ban ppl that actually did something wrong.
Waiting now for 2 days... guess cause of your lack of management waiting till monday?
Take a weekend off, go out and have a drink (or two) and enjoy real life. You will see it is not as bad a people say ;-PI don't want to say anything offensive, nor something bad, but my own suggestion is: you should be done for today, cos soon is weekend (At least for EU players), that means 48+ hours for playing, and if someone has nothing to do cos banned here, will just move to other games, and if they like it they will just quit allods permanently.
So try to dont lose more population than what is lost already, and try to keep an eye on tickets, cos is not normal some people didnt even get updates on their ticket after 2 days..
Also, if people who actually bought premium monthly, and got banned unfairly, will come back and maybe top up til the event is up, so is all in your interest to make it fast
I didn't get banned at all, i'm just trying to say what I think is better, cos seems no one is really caring about their game/population/customers. Playing on lig side atm means, log in, do your dailies, log out, log in aod time, and after hope to get bg pop if timer is not 2 hours, then log out again.. and probably you're right, they will not be there for the next 2 days, but this way they are just killing the game even faster than before.Take a weekend off, go out and have a drink (or two) and enjoy real life. You will see it is not as bad a people say ;-PI don't want to say anything offensive, nor something bad, but my own suggestion is: you should be done for today, cos soon is weekend (At least for EU players), that means 48+ hours for playing, and if someone has nothing to do cos banned here, will just move to other games, and if they like it they will just quit allods permanently.
So try to dont lose more population than what is lost already, and try to keep an eye on tickets, cos is not normal some people didnt even get updates on their ticket after 2 days..
Also, if people who actually bought premium monthly, and got banned unfairly, will come back and maybe top up til the event is up, so is all in your interest to make it fast
Same goes for all the other banned players. It´s better than sitting in front of the pc and waiting for you acc to get unbanned (which won´t happen before monday anyway... or do you think that support works on the weekend? I doubt it...)
i was banned too it's first time this happen it to me and i don't what i must be do it for this