New Frontier Massive Lag and Disconnects

Sunday, October 27th 2019, 2:54pm

Mortmer

Beginner

Posts: 1

Location: Brazil

Massive Lag and Disconnects

I've been suffering a lot of lag and disconnects while playing for a week, I've done some research on how to reduce or repair lag in the game without external programs and unfortunately nothing worked.

I have a high internet speed and the other games work fine, the problem has been happening only on Allods (I have not played another My.com game to test if I have the same delay).

I had played Allods between 2015 ~ 2016 with this same connection and suffered nothing like it.

I found a topic talking about a route test and there are two results with 2 hours apart between tests:

First Test:

C:\Users\Miguel>tracert 185.30.178.26

Rastreando a rota para shard1frontend1.eu.allods.my.com [185.30.178.26]
com no máximo 30 saltos:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 4 ms <1 ms 5 ms 100.64.149.175
3 2 ms 2 ms 1 ms 33-244-255-138.g3telecompi.com.br [138.255.244.3
3]
4 2 ms 3 ms 1 ms 172.19.0.13
5 9 ms 10 ms 10 ms 100.65.81.18
6 64 ms * 48 ms 100.64.10.1
7 56 ms 54 ms 55 ms 100.64.10.7
8 47 ms 46 ms 48 ms 100.66.8.201
9 206 ms 204 ms 204 ms as57463.0.181.netix.net [193.218.0.181]
10 205 ms 205 ms 205 ms amsix.net.mail.ru [80.249.211.188]
11 * * * Esgotado o tempo limite do pedido.
12 * * * Esgotado o tempo limite do pedido.
13 204 ms 202 ms 203 ms shard1frontend1.eu.allods.my.com [185.30.178.26]

Rastreamento concluído.

Second Test:

C:\Users\Miguel>tracert 185.30.178.26

Rastreando a rota para shard1frontend1.eu.allods.my.com [185.30.178.26]
com no máximo 30 saltos:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 6 ms 4 ms <1 ms 100.64.149.175
3 1 ms 1 ms 1 ms 33-244-255-138.g3telecompi.com.br [138.255.244.3
3]
4 5 ms 11 ms 8 ms 172.19.0.13
5 10 ms 9 ms 8 ms 100.65.81.18
6 9 ms 8 ms 8 ms 100.68.8.201
7 151 ms 152 ms 152 ms amsix.net.mail.ru [80.249.211.188]
8 * * * Esgotado o tempo limite do pedido.
9 * * * Esgotado o tempo limite do pedido.
10 152 ms 156 ms 152 ms shard1frontend1.eu.allods.my.com [185.30.178.26]

Rastreamento concluído.

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I did this topic just to try some idea of someone who might want to help, I did not open a support ticket for not finding a suitable area to talk about lag and that's it guys, I live in Brazil.

This post has been edited 1 times, last edit by "Mortmer" (Oct 27th 2019, 3:39pm)