Well I can say this much. This ban is mostly towards what has happened on the new server. People who logged in right away, summoned a goblin and sold 20+million gold to the exchanger.
That is part of what makes this so suspect. As a player who has purchased over 600k, and can still log in while player's who have done less are banned is amazing to consider. Allod's does not offer any player incentive for giving them information to aid them, and from what this team has shown us to be expected could only discourage any new players from trusting them either.
I myself spent several thousand dollars on the NA server converting the shards into gold. But the thing is I didn't convert any of it on the new server. And I am not banned.
This is the response from a fear tactic employed by the previous publisher when after ripping the currency from the player's would not spend the necessary money to fix the issue they themselves created that players exploited. Returned kindness from being exploited themselves by the publisher taxing player's out of interest decreasing the population. And now when you think about it it's less likely you will purchase currency from a vendor with funds you have accumulated for fear you may be punished for using a feature they have provided.
To my knowledge we did not receive any information regarding who did what etc when it comes to the old publishers and bug (or any) reporting.
Only reinforces a belief that you're team has no actual access to any of the data collected during gameplay under the previous publisher making the profile they created to target player's speculatory, and uses one team managers idea of what an exploiters activity would look like to be rule used to terminate an account. After reading it appear's you're team used the same vague email as the posted message to report to player's they had participated in deceptive behavior of somekind that is not actually against ToS. If you have proof of their exploit's include it in the notice so they have no reason to dispute the action's, and understand why it is in violation to something in the agreement.
I won't submit a support ticket because of the "i admit guild.." check box as I am not guilty!
please use:
http://support.my.com/games/formTicket/?&questionId=9 this ticket template to discuss the issue instead.
Anyone who look's at the ticket submission form provided will see it is entrapment, and can be used against a player who fill's one out because it indicates a requirement to incriminate ones self to prompt a response from the management who punished them.
why now.. why was something not done earlier?
Because you're team was unprepared, and when provided the information necessary to prevent any negative impact on the communities playerbase you failed. You could have frozen the currency rate to prevent inflation, but instead decided to wait to use at a later date a fallible means of determining who violated ToS without accessible supporting evidence. You're team could have rolled back the currency rate at anytime, because you had a reason (playerbase was suffering on the F2P server.) To do so you victimized player's who did not participate in any violation's to make an example of when you are the example we know to be at fault. As I said previously I know for certain you did not ban player's who have directly exploited, and you're team also reduced the player's investigated to a very small event in the timeline available to you're team on the F2P server excluding P2P which indicates lack of actual event exploit's and focusing on F2P currency exchange use on Empire side.
I'm sure I have missed something, but I'm too shattered to spot what that is right now.
A player incriminating themselves is the only mean's that you're team may be able to find them in violation of ToS, and I ask you the simplest of question's to keep it at you're level of understanding during the "shatter" cloud, "After reviewing over the course of two month's the cascade of incompetence of you're team, and it's ability to provide a service what can you say to a returning, present, or potential player that would possibly encourage them to invest anytime in you're game?"
P.S: A currency vendor is used to trading currency either way, and it is not an exploit to use it. It is an exploit to abuse an unintended feature of the game to profit from, but without evidence of that abuse there is no reason to presume guilt. What is on display currently is that any player is subject to assumed guilt for using a feature you provide, and what is next banning those who create to much amalgam? Maybe purchase to many gold dust before the upcoming patch release that earns some profit perhaps?
Almost forgot, I am a dirty exploiter, and I exploited you're currency exchanger today after it reset. As a player I am expected to test the integrity of you're system, but as a management team you are expected by all to be better.