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account transfer

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Thursday, June 19th 2014, 5:37pm

erajd

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account transfer

hi...so i started playing allods before gipat patch and played until june 2013 so thats like 1 year ago....now im back but i cant log to my acc....i submited a ticket for account transfer two days ago but still havent recived any answer...is it normal to wait for their reply so long? i hope my acc isnt lost for ever....sry for my bad english and writing

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Thursday, June 19th 2014, 5:48pm

Wraith02

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Hi

The support aims to answers tickets as soon as possible, but due to the nature queue system sometimes that take more then a couple of days.

Due to time zones, It can also depend the time of day that you submitted the ticket. If it was around this time on Tuesday, then it would have come in after the working hours had finished, and thus only one day will have passed (going by working days anyway).

Hopefully they should get to your ticket tomorrow, if not please send me a PM over the weekend with your ticket ID and I will forward it to be checked on on Monday!

-Wraith
The Sky Is Not The Limit, It Is Only The Genesis Of Dreams.
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Thursday, June 19th 2014, 6:03pm

erajd

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ty for fast response....gona wait till weekend

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